Large attachments fail even though MaxRequestLength

Jaspal Hayre

Hey Guys

We're having an issue whereby users cannot seem to attach files larger than 15mb. The web.config has been modified to allow 40mb attachments as follows . This is using v9.1.2

Hiren_Chavda

Hi Jaspal, thank you for your time. May I ask you to try following KB article and see if this helps, please?

https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=49563021&objAction=ArticleView&viewType=1

I would also recommend to look at MBPM Administration Guide for 9.3, page 14.

You can find this documentation here.

https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=37762716&objAction=browse&sort=name

I hope this helps.

Jaspal Hayre

Thanks Hiren. We're running iis 6 / win 2003 and changing the maxallowedcontent and maxrequestlength doesn't appear to work.

Hiren_Chavda

Thank you Jaspal. May I ask you to open a ticket by sending an email to bpssupport@opentext.com, please? We will investigate this further.