Unable to deploy any Apps after fresh install - AWServiceContextHandler

Dinsmore_Matt

Hi All,

Anyone familiar with the following error message? I see it when trying to deploy anything into OTAG.
It is a fresh install based on TomCat 8.0.44, Java 8.0.131
All the apps just sleep until I can resolve this issue.

Thank you

    2017-07-03 14:49:32.290 ERROR  com.opentext.otag.sdk.client.v3.AbstractOtagServiceClient  - ServiceClient instances cannot be used safely before the host container has been setup and the Gateway has started, please delay client construction until after AWServiceContextHandler#onStart has fired within yourservices @AWServiceStartupComplete method has fired
2017-07-03 14:49:32.295 ERROR  com.opentext.otag.service.agent.AppManagementAgent  - *** APP-MANAGEMENT-AGENT *** Uncaught exception in app registration thread
java.lang.IllegalStateException: ServiceClient instances cannot be used safely before the host container has been setup and the Gateway has started, please delay client construction until after AWServiceContextHandler#onStart has fired within yourservices @AWServiceStartupComplete method has fired
    at com.opentext.otag.sdk.client.v3.AbstractOtagServiceClient.ensureGatewayIsReady(AbstractOtagServiceClient.java:249)
    at com.opentext.otag.sdk.client.v3.AbstractOtagServiceClient.<init>(AbstractOtagServiceClient.java:100)
    at com.opentext.otag.sdk.client.v3.SettingsClient.<init>(SettingsClient.java:41)
    at com.opentext.otag.service.agent.AWComponentManager.registerSettingsHandlers(AWComponentManager.java:94)
    at com.opentext.otag.service.agent.AppManagementAgent.lambda$start$1(AppManagementAgent.java:308)
    at java.lang.Thread.run(Unknown Source)
2017-07-03 14:49:32.302 ERROR  com.opentext.otag.sdk.client.v3.AbstractOtagServiceClient  - ServiceClient instances cannot be used safely before the host container has been setup and the Gateway has started, please delay client construction until after AWServiceContextHandler#onStart has fired within yourservices @AWServiceStartupComplete method has fired
2017-07-03 14:49:41.044 INFO   com.opentext.otag.service.agent.ServiceBootstrapListener  - Container is not ready for service to start, sleeping ...

Pete_Oliver

Hi Matt,

Did you replace or edit tomcat-home/conf/server.xml? AppWorks installs a Tomcat startup/shutdown listener, and you'll see the reported behaviour if this is stripped from server.xml. Ensure your server.xml has an entry for com.opentext.otag.tomcat.TomcatLifecycleListener, e.g.:

<Server port="8651" shutdown="SHUTDOWN">
    <Listener className="org.apache.catalina.startup.VersionLoggerListener"/>
    <!-- Security listener. Documentation at /docs/config/listeners.html
    <Listener className="org.apache.catalina.security.SecurityListener" />
    -->
    <!--APR library loader. Documentation at /docs/apr.html -->
    <Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on"/>
    <!-- Prevent memory leaks due to use of particular java/javax APIs-->
    <Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener"/>
    <Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener"/>
    <Listener className="org.apache.catalina.core.ThreadLocalLeakPreventionListener"/>
    <Listener className="com.opentext.otag.tomcat.TomcatLifecycleListener"/>

Dinsmore_Matt

Thanks Pete - I was using an old server.xml
This solved my issue.
Cheers - M