Not able to install built-in OTDS Instance while configuring AppWorks Gateway v16.2.1
Hello Experts,
I am installing AppWorks Gateway v16.2.1 with online help but getting following error while installing the built-in OTDS Instance. My tomcat is 8.0.45, JDK is 1.8 and otag-gateway-16.2.1.
2017-07-28 11:49:47.588 ERROR com.opentext.otag.auth.otds.OtdsInstaller - Failed to complete embedded install
org.apache.commons.exec.ExecuteException: Process exited with an error: 2 (Exit value: 2)
at org.apache.commons.exec.DefaultExecutor.executeInternal(DefaultExecutor.java:377)
at org.apache.commons.exec.DefaultExecutor.execute(DefaultExecutor.java:160)
at org.apache.commons.exec.DefaultExecutor.execute(DefaultExecutor.java:147)
at com.opentext.otag.auth.otds.OtdsInstaller.runInstaller(OtdsInstaller.java:290)
at com.opentext.otag.auth.otds.OtdsInstaller.installOtds(OtdsInstaller.java:204)
at com.opentext.otag.api.service.impl.SetupBeanImpl.installLocalOtds(SetupBeanImpl.java:396)
at com.opentext.otag.api.service.impl.SetupBeanImpl.setupOtds(SetupBeanImpl.java:381)
at com.opentext.otag.api.service.impl.SetupBeanImpl.stageTwoOtdsConfig(SetupBeanImpl.java:159)
at com.opentext.otag.api.endpoints.admin.SetupResource.lambda$doStageTwoOtdsConfig$1(SetupResource.java:68)
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:34)
at com.opentext.otag.api.endpoints.admin.SetupResource.doStageTwoOtdsConfig(SetupResource.java:67)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171)
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103)
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297)
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252)
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023)
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:94)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
2017-07-28 11:49:47.686 ERROR com.opentext.otag.api.util.RestHelper - Internal Error - null
com.opentext.otag.exception.OTAGException
at com.opentext.otag.auth.otds.OtdsInstaller.getOtdsConfigErrorResponse(OtdsInstaller.java:354)
at com.opentext.otag.auth.otds.OtdsInstaller.runInstaller(OtdsInstaller.java:293)
at com.opentext.otag.auth.otds.OtdsInstaller.installOtds(OtdsInstaller.java:204)
at com.opentext.otag.api.service.impl.SetupBeanImpl.installLocalOtds(SetupBeanImpl.java:396)
at com.opentext.otag.api.service.impl.SetupBeanImpl.setupOtds(SetupBeanImpl.java:381)
at com.opentext.otag.api.service.impl.SetupBeanImpl.stageTwoOtdsConfig(SetupBeanImpl.java:159)
at com.opentext.otag.api.endpoints.admin.SetupResource.lambda$doStageTwoOtdsConfig$1(SetupResource.java:68)
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:34)
at com.opentext.otag.api.endpoints.admin.SetupResource.doStageTwoOtdsConfig(SetupResource.java:67)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171)
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103)
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297)
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252)
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023)
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345)
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:94)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Comments
-
Hi Ashraf,
Please can you provide all files in the Tomcat logs directory by zipping them up and sharing them with me via tempo / core. The stack traces only tell us that the installation failed from the OTDS Installer,
Cheers
Jonathan
0
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