Gateway not loading after install, I get a blank screen.

Darrell.Lee

This is a fresh OOB install. Running
OpenText AppWorks Gateway 16.2.1 build - 680
Host OS - Windows Server 2012 R2
Tomcat version - Apache Tomcat/8.0.45
Java version - 1.8.0_141
JVM args - -Dcatalina.home=E:\Program Files\Apache Software Foundation\Tomcat 8.0, -Dcatalina.base=E:\Program Files\Apache Software Foundation\Tomcat 8.0, -Djava.endorsed.dirs=E:\Program Files\Apache Software Foundation\Tomcat 8.0\endorsed, -Djava.io.tmpdir=E:\Program Files\Apache Software Foundation\Tomcat 8.0\temp, -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager, -Djava.util.logging.config.file=E:\Program Files\Apache Software Foundation\Tomcat 8.0\conf\logging.properties, -XX:MaxPermSize=1024m, exit, -Xms1024m, -Xmx6144m

Pete_Oliver

Hi Darrell,

Does anything get written to the <tomcat-home>/logs/ directory? What does your catalina.out show? What about gateway.log, does that get created?

Pete.

Darrell.Lee

Solved -
gateway directory was extracted incorrectly.

Solution -
Extracted gateway to Tomcat root directory