Not Able to install an App.Throwing the error "An I/O error occurred when we attempted to process th

Hi,

I am getting the below error when I try to install an app.Please suggest how to resolve.

2017-11-16 13:10:07,3892017-11-16T13:10:07,389 [http-apr-8080-exec-8] ERROR service.impl.AppsBeanImpl - Error processing app/bundlesample4_1.1.0.zip
com.opentext.otag.exception.OTAGBadRequestException: null
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstallApp(AppInstallerServiceImpl.java:889) ~[classes/:?]
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstall(AppInstallerServiceImpl.java:162) ~[classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at com.sun.proxy.$Proxy181.preinstall(Unknown Source) ~[?:?]
at com.opentext.otag.api.service.impl.AppsBeanImpl.preinstallAppOrBundle(AppsBeanImpl.java:573) ~[classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.lambda$preinstallAppOrBundle$4(AppsResource.java:163) ~[classes/:?]
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:35) [classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.preinstallAppOrBundle(AppsResource.java:161) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220) [jersey-container-servlet-core-2.8.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:117) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:66) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:103) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGTenantFilter.doFilter(AWGTenantFilter.java:60) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26) [otag-api-shared-16.3.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94) [catalina.jar:8.0.47]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.47]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.47]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.47]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502) [catalina.jar:8.0.47]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132) [tomcat-coyote.jar:8.0.47]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) [tomcat-coyote.jar:8.0.47]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_151]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_151]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.47]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_151]

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Comments

SDay

Can you confirm the version of the gateway you are using and perhaps email me direct the app zip file you are trying to deploy along with all your tomcat logs and server.xml

I can take a look for you

Thanks

Simon

Nandini G

Hi simon,

Thanks for your reply.Please find the below logs and the Gateway version used is 16.3.It would be great if you share your email ID so that I can share app.Zip file.

server logs:-

2017-11-18 17:34:45,2562017-11-18T17:34:45,256 [http-apr-8080-exec-4] ERROR service.impl.AppsBeanImpl - Error processing app/bundleAppname_1.0.7.zip
com.opentext.otag.exception.OTAGBadRequestException: null
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstallApp(AppInstallerServiceImpl.java:889) ~[classes/:?]
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstall(AppInstallerServiceImpl.java:162) ~[classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at com.sun.proxy.$Proxy181.preinstall(Unknown Source) ~[?:?]
at com.opentext.otag.api.service.impl.AppsBeanImpl.preinstallAppOrBundle(AppsBeanImpl.java:573) ~[classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.lambda$preinstallAppOrBundle$4(AppsResource.java:163) ~[classes/:?]
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:35) [classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.preinstallAppOrBundle(AppsResource.java:161) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220) [jersey-container-servlet-core-2.8.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:117) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:66) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:103) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGTenantFilter.doFilter(AWGTenantFilter.java:60) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26) [otag-api-shared-16.3.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94) [catalina.jar:8.0.47]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.47]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.47]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.47]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502) [catalina.jar:8.0.47]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132) [tomcat-coyote.jar:8.0.47]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) [tomcat-coyote.jar:8.0.47]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_151]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_151]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.47]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_151]
2017-11-18 17:34:57,1082017-11-18T17:34:57,108 [http-apr-8080-exec-4] INFO gcm.server.GCMBundleMappingServiceImpl - Loading GCM bundle mappings from keystore
2017-11-18 17:34:57,4252017-11-18T17:34:57,425 [http-apr-8080-exec-4] INFO gcm.server.GCMBundleMappingServiceImpl - GCM bundle mappings were loaded from disk successfully
2017-11-18 17:47:59,7162017-11-18T17:47:59,716 [http-apr-8080-exec-2] ERROR service.impl.AppsBeanImpl - Error processing app/bundleAppname_1.0.7.zip
com.opentext.otag.exception.OTAGBadRequestException: null
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstallApp(AppInstallerServiceImpl.java:889) ~[classes/:?]
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstall(AppInstallerServiceImpl.java:162) ~[classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at com.sun.proxy.$Proxy181.preinstall(Unknown Source) ~[?:?]
at com.opentext.otag.api.service.impl.AppsBeanImpl.preinstallAppOrBundle(AppsBeanImpl.java:573) ~[classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.lambda$preinstallAppOrBundle$4(AppsResource.java:163) ~[classes/:?]
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:35) [classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.preinstallAppOrBundle(AppsResource.java:161) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220) [jersey-container-servlet-core-2.8.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:117) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:66) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:103) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGTenantFilter.doFilter(AWGTenantFilter.java:60) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26) [otag-api-shared-16.3.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94) [catalina.jar:8.0.47]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.47]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.47]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.47]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502) [catalina.jar:8.0.47]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132) [tomcat-coyote.jar:8.0.47]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) [tomcat-coyote.jar:8.0.47]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_151]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_151]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.47]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_151]
2017-11-18 17:51:04,2442017-11-18T17:51:04,244 [http-apr-8080-exec-10] ERROR service.impl.AppsBeanImpl - Error processing app/bundleAppname_1.0.7.zip
com.opentext.otag.exception.OTAGBadRequestException: null
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstallApp(AppInstallerServiceImpl.java:889) ~[classes/:?]
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstall(AppInstallerServiceImpl.java:162) ~[classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at com.sun.proxy.$Proxy181.preinstall(Unknown Source) ~[?:?]
at com.opentext.otag.api.service.impl.AppsBeanImpl.preinstallAppOrBundle(AppsBeanImpl.java:573) ~[classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.lambda$preinstallAppOrBundle$4(AppsResource.java:163) ~[classes/:?]
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:35) [classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.preinstallAppOrBundle(AppsResource.java:161) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220) [jersey-container-servlet-core-2.8.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:117) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:66) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:103) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGTenantFilter.doFilter(AWGTenantFilter.java:60) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26) [otag-api-shared-16.3.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94) [catalina.jar:8.0.47]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.47]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.47]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.47]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502) [catalina.jar:8.0.47]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132) [tomcat-coyote.jar:8.0.47]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) [tomcat-coyote.jar:8.0.47]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_151]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_151]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.47]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_151]

gateway -otag logs:---

2017-11-18 17:51:04,2442017-11-18T17:51:04,244 [http-apr-8080-exec-10] ERROR service.impl.AppsBeanImpl - Error processing app/bundleAppname_1.0.7.zip
com.opentext.otag.exception.OTAGBadRequestException: null
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstallApp(AppInstallerServiceImpl.java:889) ~[classes/:?]
at com.opentext.otag.services.impl.AppInstallerServiceImpl.preinstall(AppInstallerServiceImpl.java:162) ~[classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-4.2.4.RELEASE.jar:4.2.4.RELEASE]
at com.sun.proxy.$Proxy181.preinstall(Unknown Source) ~[?:?]
at com.opentext.otag.api.service.impl.AppsBeanImpl.preinstallAppOrBundle(AppsBeanImpl.java:573) ~[classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.lambda$preinstallAppOrBundle$4(AppsResource.java:163) ~[classes/:?]
at com.opentext.otag.api.util.RestHelper.doRun(RestHelper.java:35) [classes/:?]
at com.opentext.otag.api.endpoints.admin.AppsResource.preinstallAppOrBundle(AppsResource.java:161) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_151]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_151]
at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_151]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:151) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:171) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:152) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:104) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:387) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:331) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:103) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:269) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:297) [jersey-common-2.8.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:252) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1023) [jersey-server-2.8.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:372) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:382) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:345) [jersey-container-servlet-core-2.8.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:220) [jersey-container-servlet-core-2.8.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGGatewayFilter.doFilter(AWGGatewayFilter.java:117) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.auth.OAuthFilter.doFilter(OAuthFilter.java:66) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.RemoteAddressFilter.doFilter(RemoteAddressFilter.java:103) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.servlet.AWGTenantFilter.doFilter(AWGTenantFilter.java:60) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at com.opentext.otag.api.shared.util.AWGPreProcessorFilter.doFilter(AWGPreProcessorFilter.java:26) [otag-api-shared-16.3.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.47]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94) [catalina.jar:8.0.47]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.47]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.47]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.0.47]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.47]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502) [catalina.jar:8.0.47]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132) [tomcat-coyote.jar:8.0.47]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) [tomcat-coyote.jar:8.0.47]
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) [tomcat-coyote.jar:8.0.47]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_151]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_151]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.47]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_151]

SDay

The issue was two fold:

Incorrect structure in the ZIP file being uploaded
The max allowed packet length value in MySQL needed updating

Issue is now resolved