Cannot determine CS resource id via func otdsintegration.getresourceid

Daniel Wang

Hi Experts,

When I install Tempo Box, I got the below error message after I installed the OTSync Connector.

• Tomcat 8.0.53
• OTDS 16.4.1.1984
• Content Server 16.2.5
• AppWorks GateWay 16.2.1

• otsync connector 16.1.2

  2018-12-01 18:01:12.830 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping ...
  2018-12-01 18:01:28.668 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping ...
  2018-12-01 18:01:29.680 ERROR com.opentext.otsync.connector.auth.OTSyncAuthHandler - Cannot determine CS resource id via func otdsintegration.getresourceid
  com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
  at [Source: java.io.StringReader@5faaaf32; line: 1, column: 2]
  at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1581)
  at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:533)
  at com.fasterxml.jackson.core.base.ParserMinimalBase._reportUnexpectedChar(ParserMinimalBase.java:462)
  at com.fasterxml.jackson.core.json.ReaderBasedJsonParser._handleOddValue(ReaderBasedJsonParser.java:1624)
  at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextToken(ReaderBasedJsonParser.java:689)
  at com.fasterxml.jackson.databind.ObjectMapper._initForReading(ObjectMapper.java:3771)
  at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:3716)
  at com.fasterxml.jackson.databind.ObjectMapper.readTree(ObjectMapper.java:2242)
  at com.opentext.otsync.connector.auth.OTSyncAuthHandler.getCSResourceId(OTSyncAuthHandler.java:155)
  at com.opentext.otsync.connector.auth.OTSyncAuthHandler.getOtdsResourceId(OTSyncAuthHandler.java:105)
  at com.opentext.otag.sdk.handlers.AbstractAuthRequestHandler.buildHandler(AbstractAuthRequestHandler.java:49)
  at com.opentext.otsync.connector.auth.registration.RegisterAuthProviderThread.run(RegisterAuthProviderThread.java:52)
  2018-12-01 18:01:29.681 INFO com.opentext.otsync.connector.auth.registration.RegisterAuthProviderThread - Still unable to resolve OTDS resource id, sleeping ...
  2018-12-01 18:01:32.831 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping ...

Daniel Wang

This one has been resolved. input the wrong content server URL..

Thanks,