Webtop url http://localhost:8080/webtop display error "Exception Occurred: Contact Administrator"

First time deploying WebTop 16.4 on tomcat and it displaying "Exception Occurred: Contact Administrator" on the page. Has anyone seen this before and what is the resolution?

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wetcat

Hi,
Exception is very generic. I would suggest verify if you deployed Webtop on certified Tomcat version and all pre-requisites applied.
Clear /work and /tmp and restart. If didn't help, research tomcat logs, it should show exception details.

keninfo

Thanks it was setup issue on tomcat web.xml I added a line and was able to see the page. Thanks

Dennis Barker

I'm seeing the same error. What did you add to web.xml to fix it? Thanks.

keninfo

You must disable tag reuse in /conf/web.xml. Find the JSP servlet entry and add the following:
init-param
param-name>enablePooling</param-name
param-value>false</param-value
/init-param

Make sure you add < >

İsmail Can

Hi Keninfo,

I couldn't find anything about the solution you mentioned.
Actually I couldn't find the JPS Servlet entry.

Can you please help me with this?

İsmail Can

I found the place you mentioned and fixed it this way, but I still get the same error.