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Urgent , server is hanged in external task

Nidhi_Agrawal

Hi,

I have called one external task from the workflow.

And there was error in calling the external task.

But server is stucked and it is trying to call again and again that external task.

From log...
there are 100s of lines for the same msg.
"for task 90231; retrying in 1 minute'

Please suggest me how i can stop this retrieveing process.

Nidhi...

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Comments

chetansethi

Killing the job should do the trick

Nidhi_Agrawal

Thanks for so promt response.

I have tried this. I have deleted the job from GUI. But no success.

Nidhi...

chetansethi

Do a "ps -ef |grep iw" on the server and see what all processes are running. Find the process that is owned by the user who started the workflow.

Once you have identified that... do a kill -9

where process id is the Id of the process

Just take care that killing the wrong process can result in some other job or task getting terminated, so be absolutely sure before doing a kill

Nidhi_Agrawal

Hi Chetan,

Thanks for your support. Job killing worked. I was too impatient to check that.

I am facing one more problem.

Actually i transforming the workflows from the older version to teamsite 6.5 version. For that all the xml part should be removed with template_script only.
And there i am not able to do a simple job of sending a Succeee/Failure Notification mail to user.

I am using this code...
[html]
declare_task('success_task',
name => $localizer->format('success_task.name'),
description => $localizer->format('success_task.description'),
type => "externaltask",
owner => $iw_user,
areavpath => $iw_workarea,
command => "$iwperl $email_ipl",
variables => {
"iw_mailheader_pt" => "reviewer_iwmailheader.tpl",
"iw_mailbody_pt" => "reviewer_iwmailbody.tpl",
"iw_mailbody_text_pt" => "reviewer_textbody.tpl" });
[/html]

path is generating proper. But if i have initiated the workflow that Notification mail shud come to me.
But it is not coming to me.

Nidhi..

Do a "ps -ef |grep iw" on the server and see what all processes are running. Find the process that is owned by the user who started the workflow.

Once you have identified that... do a kill -9

where process id is the Id of the process
Just take care that killing the wrong process can result in some other job or task getting terminated, so be absolutely sure before doing a kill

chetansethi

Please start a separate thread for this and put in more details about the email script you using.

Adam Stoller

...
                      command     => "$iwperl $email_ipl",
...

You need to provide a -t TaskName argument to the above - where the owner of TaskName is used for directing the mail.

rksonti

you can move to next task by using this

$iw-home/bin/iwcallback 0

provide taskid and 0 or 1 depending on the successers

kaalraa

you can move to next task by using this

$iw-home/bin/iwcallback 0

provide taskid and 0 or 1 depending on the successers

Please provide complete information.

$iw-home/bin/iwcallback

where is the id of the hanged task and
is the position of successorset starting from 0.