Email task is not working

Hi,

I am working on transformation of workflows from the older version to 6.5 version where all the workflows have only template_script part no xml part will be there.

I am facing problem to send the Success/Failure Notification mail to the user who initiated the workflow.
I am using the iw_solution_mail.ipl for the mail sending.

I am copying my code here. The path is generating correctly even no error is generating. But the mail is not coming to me.
[html]
declare_task('success_task',
name => $localizer->format('success_task.name'),
description => $localizer->format('success_task.description'),
type => "externaltask",
owner => $iw_user,
areavpath => $iw_workarea,
command => "$iwperl $email_ipl",
variables => {
"iw_mailheader_pt" => "reviewer_iwmailheader.tpl",
"iw_mailbody_pt" => "reviewer_iwmailbody.tpl",
"iw_mailbody_text_pt" => "reviewer_textbody.tpl" });
[/html]

Nidhi...

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Comments

Pawan

Does sending the mail through the command prompt using CLT works ?
What does the logs show ?

kaalraa

Have you changed the congiguration within iw.cfg file regarding mail/SMTP server??

Hi,

I am working on transformation of workflows from the older version to 6.5 version where all the workflows have only template_script part no xml part will be there.

I am facing problem to send the Success/Failure Notification mail to the user who initiated the workflow.
I am using the iw_solution_mail.ipl for the mail sending.

I am copying my code here. The path is generating correctly even no error is generating. But the mail is not coming to me.
[html]
declare_task('success_task',
name => $localizer->format('success_task.name'),
description => $localizer->format('success_task.description'),
type => "externaltask",
owner => $iw_user,
areavpath => $iw_workarea,
command => "$iwperl $email_ipl",
variables => {
"iw_mailheader_pt" => "reviewer_iwmailheader.tpl",
"iw_mailbody_pt" => "reviewer_iwmailbody.tpl",
"iw_mailbody_text_pt" => "reviewer_textbody.tpl" });
[/html]

Nidhi...

Nidhi_Agrawal

No change i have made in iw.cfg file.

chetansethi

You need to specify the domain, server and other configurations in you iw.cfg file.
It looks something like this...
## Specify configuration parameters for iwsend_mail.ipl email notification
## script used in conjunction with TeamSite workflow
[iwsend_mail]
## 'maildomain' is the (default) email domain of users.
maildomain=mycompanyname.com
## 'mailserver' is the SMTP server that TeamSite's email
## notification script can use to send mail.
mailserver=mail.exampledomainname.com
## Set 'use_mapping_file' to true if you are planning on specifying email
## addresses explicitly for each TeamSite user in a mapping file
use_mapping_file=false
## 'email_mapping_file' is the location of the file mapping TeamSite
## user IDs to email addresses or IDs. See the example file
## /local/config/wft/email_map.cfg.example for details.
email_mapping_file=/usr/iw-home/local/config/wft/email_map.cfg
## if 'debug_output' is set, then debug output will be streamed
## to the file location it indicates.
#debug_output=/tmp/iwsend_mail.log

Nidhi_Agrawal

Hi,

My older version workflow is able to send the mail.

Please suggest me what shud i pass in the command for the iw_solution_email.ipl file to send the mail to domainname\nidhi on workflow.

Right now i have used the command...
[html]
declare_task('failure_task',
name => $localizer->format('failure_task.name'),
description => $localizer->format('failure_task.description'),
type => "externaltask",
owner => $iw_user,
areavpath => $iw_workarea,
command => "$iwperl $email_ipl",
variables => {
"iw_mailheader_pt" => "reviewer_iwmailheader.tpl",
"iw_mailbody_pt" => "reviewer_iwmailbody.tpl",
"iw_mailbody_text_pt" => "reviewer_textbody.tpl" });

which is converted as following when i am looking to the workflow in debug mode.

[/html]

Nidhi....

chetansethi

Set debug=1 in iw_solution_email.ipl and then view the log for the exact issue

Adam Stoller

As I indicated in the other thread - you're missing the argument that tells iw_solution_email.ipl what user(s) to use for the To address of the email:


declare_task('success_task',
                         name        => $localizer->format('success_task.name'),
                         description => $localizer->format('success_task.description'),
                         type        => "externaltask",
                         owner       => $iw_user,
                         areavpath   => $iw_workarea,
                      command     => "$iwperl $email_ipl -t TaskName",
                      variables   => {
          "iw_mailheader_pt" => "reviewer_iwmailheader.tpl",
          "iw_mailbody_pt" => "reviewer_iwmailbody.tpl",
          "iw_mailbody_text_pt" => "reviewer_textbody.tpl" });