custom menu item timeout ?

nipper

I have a custom menu item that kicks off a deployment. Sometimes it times out if the process runs more than 5 minutes. I *thought* this would be governed by the IIS timeout, but it was changed by the admin to 10 minutes but it still ends after 5.

TS 6.5 Win 2003.

What am I missing ? I have not found anything in the manuals.

Andy

Adam Stoller

I have a custom menu item that kicks off a deployment. Sometimes it times out if the process runs more than 5 minutes. I *thought* this would be governed by the IIS timeout, but it was changed by the admin to 10 minutes but it still ends after 5. TS 6.5 Win 2003. What am I missing ? I have not found anything in the manuals. Andy

The timeout is the HTTP timeout, which I believe defaults to something like 1 to 3 minutes.

In some cases you may be able to change the default HTTP timeout (in this case, I think it would have to be for iwwebd / Apache, as I believe the custom menu items are rendered via iwwebd -- though it may be an OS setting)

Another alternative - though not necessarily as nice from a UI perspective, is to send email notification to the user after the deployment has completed (via a DNR script) - and then you can make sure the UI displays information to the user letting them know that even if the window times out - the deployment will continue and they will receive such notification after it has completed.

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