No Columns/fields displayed during search

Sumeet

A user is facing a problem, in which when he searches a document in worksite inside outlook, no columns are being displayed.

After search only the 'Flag Status' column is displayed, no document name nothing.

Could any one please let me know what must be the problem?

I have checked in the Administartion tool and all, and there is no problem.

Thanks,
SK

Migrateduser

I have seen this issue before, and I have recreated the icons and forms,close outlook, and for doing this you have to go to the registry at:

HKEY_CURRENT_USER\SOFTWARE\INTERWOVEN\WORKSITE\8.0\FILESITE

Here you have a key called IconFormInstalled = 1, delete it or put it to 0 (I usually delete due to when you open outlook is re-generated)

Inside the key you have a subfolder called "Registered Databases", delete also all databases unless default.

When you open again outlook the icons and forms will be registered again. This has been my solution.

Hope it helps
Javi