Error when using administrator account

The main window of the web client gives this error when I log in using the administrator account:

MBPScriptModel.MBSession error '80040407'

The value passed in is not valid for the parameter

/mediabin/Items.asp, line 306

Anybody have any ideas?

TIA,
Josh

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msrinivas

Are you able to connect with the windows client? Have you modified the web client to hard-code the server name or domain name?

jfincke

Thanks for the quick response.

I can connect using the windows client. Other users can connect using the web client, only the Administrator gets this error on the web client. I should also mention that the Administrator is a local machine account and all the other accounts are ActiveDirectory accounts.

msrinivas

Have you modified the web client to hard-code the server name or domain name?

How many input fields do you see on the login page?

jfincke

We haven't. I see four fields on the login screen: user id, password, domain and server.

msrinivas

When using local administrator account to login your domain and server name should be the same = MB application server name. Is that the case?

DisplayNumberOfColumnsByParameter.rptdesign

jfincke

Yup. Authentication is successful. We can login and we see the preview box and the navigation box, but we get that error in the Assets box.

msrinivas

What version of MB? Is this a new installation and/or have any modifications been made to the web client?

Migrateduser

This is a known issue in 4.6. The problem is that you have selected a display column for your own particular view, that is not a valid sort column. In 4.5.3, this problem existed but only for search results. In versions prior to 4.5.3, all sorting was done on the client and the client was forgiving about always trying to sort regardless of the metadata type. With paging, sorting is done server side. The server will not sort on multivalued type metadata. If a metadata type could have multiple values, such as a multi-select choice list, that error would appear. When the web client opens, reset your display columns to the defaults, log out, and log back in again.

This problem has been addressed in 4.6.1. Illegal sort columns cannot be chosen to sort over by the user.