iw_solution_email.ipl not getting called

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Hi,

I'm trying to run an external task with the following commnd. But it seems that the email ipl is not getting called.

Is there anything wrong with the way I've writtent the command?

Regards,
Mav

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curiousmaverick

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Natasha

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Try this :-

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curiousmaverick

no luck....

Phanie

no luck....

how about giving it a try for running the script from the command line




C:/iwhome/iw-perl/bin/iwperl C:/iwhome/local/config/wft/solutions/iw_solution_email.ipl jobid taskid areavpath -t taskName

moonkhanna

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Hi,

I'm trying to run an external task with the following commnd. But it seems that the email ipl is not getting called.

Is there anything wrong with the way I've writtent the command?

Regards,
Mav

Please post your complete external task configuration..

curiousmaverick

I ran iwpt_compile.ipl for ccmail_header.tpl (as debuuging showed problem in this file)...it generated ccmail_header.ipl which produced following output:
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TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 184.
TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 230.
TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 273.
TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 311.
TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 324.
Cannot open C:/iw-home/local/config/wft/solutions/email_map.cfg: No such file or
directory
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please help....

Adam Stoller

I ran iwpt_compile.ipl for ccmail_header.tpl (as debuuging showed problem in this file)...it generated ccmail_header.ipl which produced following output:
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TeamSite:T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 184.
TeamSite:T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 230.
TeamSite:T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 273.
TeamSite:T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 311.
TeamSite:T::iwov_emailmap::get_email() called too early to check prototype at
C:\iw-home\local\config\wft\solutions\ccmail_header.ipl line 324.
Cannot open C:/iw-home/local/config/wft/solutions/email_map.cfg: No such file or
directory
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please help....

The prototype messages are due to a poor stylistic choice (IMO) used in the module referenced - but those are warnings and should be able to be ignored.

The last error message is one which I've recently reported to Support, which they're still looking at - which is that ccmail_header.ipl requires the existence of the solutions/email_map.cfg file -- so the answer there is that you need to create that file.

If your user's userids are used in their email addresses (e.g.: user **** => ****@my.domain.com) - then just copying the email_map.cfg.example file to email_map.cfg should be sufficient.

If your user's userids are not used in their email addresses (e.g.: user **** => aaabbb@my.domain.com) - then you need to also populate the email_map.cfg with entries for all your users.

If you're using TS671 and are registering user's email addresses when you create the user - then you want to write your own version of ccmail_header.tpl or your own version of TeamSite/PT/iwov_emailmap.pm that retrieves the user's email address from tsusers.xml (either directly parsing it or using CLTs to access it) - in which case you don't need the email_map.cfg at all.

nipper

It sounds like Adam answered your questions about what is wrong. FYI, I wrote a PM modification to allow the solutions email to read the email address that TS is provided instead of requiring the email_map.cfg file. That is in the tech articles and you can search for it.

curiousmaverick

Many thanks for your in depth reply.

Regards,
Mav

patrickm

It sounds like Adam answered your questions about what is wrong. FYI, I wrote a PM modification to allow the solutions email to read the email address that TS is provided instead of requiring the email_map.cfg file. That is in the tech articles and you can search for it.

Life saver! Having these issues today, didn't want to have that email_map file. Nipper using your code Smiley Happy

I see in 6.7.2 I'm having these issues still.

nipper

Life saver! Having these issues today, didn't want to have that email_map file. Nipper using your code
I see in 6.7.2 I'm having these issues still.

Great to hear. I accept paypal. :-)