Office 2007 Ribbon Integration issues

Hello.

Are there currently any known issues with the Worksite Office 2007 Integration custom UI for integrating with the Office Ribbon? I'm using Worksite 8.2 and Office 2007.

It could be something that I'm doing which causes this, but I'm at a loss as to what. (Details on what I suspect are below.)

I've gotten Word into a state where on opening or creating any document, I get three Worksite Integration error dialogs in series, which are:

===
Custom UI Runtime Error in WorkSite Office 2007 Integration
Error found in Custom UI XML of "WorkSite Office 2007 Integration":

Line: 1
Column: 6360
Error Code 0x80004005
Unknown Office control ID: MenuShare
===
Custom UI Runtime Error in WorkSite Office 2007 Integration
Error found in Custom UI XML of "WorkSite Office 2007 Integration":

Line: 1
Column: 6602
Error Code 0x80004005
Unknown Office control ID: MenuFinish
===
Custom UI Runtime Error in WorkSite Office 2007 Integration
Error found in Custom UI XML of "WorkSite Office 2007 Integration":

Line: 1
Column: 1271
Error Code 0x80004005
Unknown Office control ID: GroupLinks
===

I get very similar errors when running Excel, except the supplied column numbers are different. If I temporarily disable Worksite Integration with Office by unregistering oUTR02KShim.dll, the errors disappear. Apart from re-imaging the system, however, (or possibly a reinstall would do it), I can't figure out how to fix Worksite integration and get it going again.

To get the system in this state, I wrote and installed my own custom Outlook 2007 add-in, built using Visual Studio Tools for Office. It's a very simple addin which adds a single button to the Insert tab of an email and inserts text if the user clicks it. The behaviour seems to reproduce consistently on whichever other system I install my Outlook addin. Most confusingly however, the error boxes continue to pop up even after I've uninstalled my addin completely.

I'm quite confused, given that my code is an Outlook Addin rather than a Word or Excel addin, and the respective ribbons shouldn't be interfering with each other. Considering the Worksite errors persist after I've uninstalled my own addin, it's almost as if the installation of my own addin somehow triggers Worksite integration elsewhere to go haywire. Right now I don't have a clue how to start debugging this one, or how to figure out if it's a problem with Worksite's integration, or possibly my own code is doing something bad, although I thought it was about as simple as they come and I'm fairly sure I followed the walkthroughs accurately.

Would anyone happen to have any ideas or informed opinions about what's going on here, or where I can look for useful information? I've been fighting with this for some weeks now, and I'm at a bit of a loss.

Thanks for any help.
Mike.

Find more posts tagged with

Comments

izogi

For the record, the error popups also seem to occur when running PowerPoint. Presumably it's an issue with whatever Office 2007 apps have Worksite integration, except for Outlook. There still seems to be a Worksite tab being created on the ribbon for all of these apps, however.

If anyone can suggest ideas of what might be going on here, I'd really appreciate it.

Thanks.
Mike.

izogi

Hi again.

I forgot to mention earlier that I've configured Office 2007 to Show Add-in User Interface Errors, which may explain why I'm not getting many responses to this. If I turn it off, I no longer see the error popups. This can be accessed via the Advanced Options tab, and it's called 'Show add-in user interface errors', and switching it on in one place seems to apply throughout all of Office. If someone could switch it on and let me know if they can see errors, it'd be great.

Further to my previous posts, I've been browsing some of the Custom UI XML that's embedded within oUTR02K.dll, and I'm starting to get suspicious about whether the Worksite integration may have a bug.

I've pulled out 12 sections of Custom UI XML (probably Embedded Resources within the DLL but I just used a text editor to grab them) which I'm presuming Worksite uses to integrate with Office apps in one way or another. The XML has several occurances of:

idMso="MenuShare"

and

idMso="MenuFinish"

and

insertAfterMso="GroupLinks" or insertBeforeMso="GroupLinks".

I still have limited experience with the use of Office 2007 customUI XML from a development perspective, but I thought that the 'idMso', 'insertAfterMso' and 'insertBeforeMso' attributes can only be used when they're referring to ribbon identifiers that are built into MS Office.

I downloaded the Ribbon Control ID Reference from http://www.microsoft.com/downloads/details.aspx?familyid=4329D9E9-4D11-46A5-898D-23E4F331E9AE&displaylang=en and searched for those three identifiers among the known identifiers for every office application, and none of them seem to appear anywhere.

So now I'm wondering if there might be a Worksite/Office integration bug, where Worksite's CustomUI code could be trying to refer to Office controls on the ribbon that don't actually exist, causing Word to complain. It still seems a bit strange that I can't find a reference of this happening to anyone else, though, so perhaps it still is my own fault somehow. I'd really like to know if anyone can reproduce it.

Thanks for any help.
Mike.

jny

Hi again.

I forgot to mention earlier that I've configured Office 2007 to Show Add-in User Interface Errors, which may explain why I'm not getting many responses to this. If I turn it off, I no longer see the error popups. This can be accessed via the Advanced Options tab, and it's called 'Show add-in user interface errors', and switching it on in one place seems to apply throughout all of Office. If someone could switch it on and let me know if they can see errors, it'd be great.

Further to my previous posts, I've been browsing some of the Custom UI XML that's embedded within oUTR02K.dll, and I'm starting to get suspicious about whether the Worksite integration may have a bug.

I've pulled out 12 sections of Custom UI XML (probably Embedded Resources within the DLL but I just used a text editor to grab them) which I'm presuming Worksite uses to integrate with Office apps in one way or another. The XML has several occurances of:

idMso="MenuShare"

and

idMso="MenuFinish"

and

insertAfterMso="GroupLinks" or insertBeforeMso="GroupLinks".

I still have limited experience with the use of Office 2007 customUI XML from a development perspective, but I thought that the 'idMso', 'insertAfterMso' and 'insertBeforeMso' attributes can only be used when they're referring to ribbon identifiers that are built into MS Office.

I downloaded the Ribbon Control ID Reference from http://www.microsoft.com/downloads/details.aspx?familyid=4329D9E9-4D11-46A5-898D-23E4F331E9AE&displaylang=en and searched for those three identifiers among the known identifiers for every office application, and none of them seem to appear anywhere.

So now I'm wondering if there might be a Worksite/Office integration bug, where Worksite's CustomUI code could be trying to refer to Office controls on the ribbon that don't actually exist, causing Word to complain. It still seems a bit strange that I can't find a reference of this happening to anyone else, though, so perhaps it still is my own fault somehow. I'd really like to know if anyone can reproduce it.

Thanks for any help.
Mike.

WorkSite Office Integration 2007 uses XML to store its WorkSite menus. This could potentially be a bug. If you suspect that your Outlook AddIn somehow causes problems with the XML file that stores the WorkSite Office Ribbon controls, then I suggest you send this to WorkSite-Support@interwoven.com so that they can have the WorkSite Office Development to examine it.

izogi

WorkSite Office Integration 2007 uses XML to store its WorkSite menus. This could potentially be a bug. If you suspect that your Outlook AddIn somehow causes problems with the XML file that stores the WorkSite Office Ribbon controls, then I suggest you send this to WorkSite-Support@interwoven.com so that they can have the WorkSite Office Development to examine it.

Thanks for the response and the suggestion. I've since decided that I don't think my Outlook Addin has anything to do with it. In particular, I've noticed that if I take a newly imaged Vista system with Office 2007 and Worksite installed, then enable the UI Error Reporting in Office, I get the above-described errors immediately on starting Word, Excel or PowerPoint. (There was a correlation with me installing my addin and seeing the problem, but in hindsight I think this was simply because I'd been switching on the UI Error Reporting every time I went back to developing my addin.)

I'll do as you suggest and email the Worksite Support address, although meanwhile I'm still interested to know if somebody else can replicate this. It seems strange to me that something like this would have gone unnoticed, and I'm still suspicious that there might be something else in our environment that affects it.