Workflow not starting

Hi I'm using teamsite 6.7.1 on windows 2003. I'm testing out the workflow on teamsite using the default template Configurable Author Submit, however the workflow doesn't get started for users other than administrator.

The user I'm testing with belongs to a group that has the author role in the branch /default/main. The files I'm submitting belong in the branch and sub-branches of /default/main

EDIT: I found out that when submitting a file with other users, teamsite will try to read available_templates.cfg but is not reading available_models.xml. How can I force it to read this file?

The following is my available_models.xml:


< available_models require_workarea="true" xmlns="http://www.interwoven.com/modeler/schema/subscription10" >
  < model filename="Configurable_Author_Submit" debug="true" active="true" name="Author Submit Workflow Test" >
    < allowed >
      < and >
        < vpath-regex regex=".*"/ >
        < command name="submit"/ >
      < /and >
    < /allowed >
  < /model >
< /available_models >

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Comments

kshitiz

Is your Configurable_Author_Submit a wft file or workflow model. available_templates.cfg is used for .wft workflow templates for backward compatibility while available_models.xml is used only for wf models created and deployed using WF Modeler.

I guess the workflow you are trying to call is Configurable_Author_Submit.wft. In that case make appropriate editing in available_templates.cfg

Ken3992927

Hi thanks for your response. The Configurable_Author_Submit is a workflow model, when I run it as administrator, I get the blue workflow model icon and I can retrieve this workflow from server using workflow modeller.

I think the problem now is that all users except admin are ignoring the file available_models.xml.

If I remove all data from available_templates.xml, normal users will receive the error "No available templates found", even though there are workflow models in available_models.xml.

Adam Stoller

Hi thanks for your response. The Configurable_Author_Submit is a workflow model, when I run it as administrator, I get the blue workflow model icon and I can retrieve this workflow from server using workflow modeller.

I think the problem now is that all users except admin are ignoring the file available_models.xml.

If I remove all data from available_templates.xml, normal users will receive the error "No available templates found", even though there are workflow models in available_models.xml.

Are you sure those users are registered with roles for the branch on which they attempted to run a workflow? (go to the branch level and check Users and Roles)

Ken3992927

Yes I've given the user the correct role in the branches.