Error processing a request/reply from the client

MediaBin 4.5.3
Windows 2003 EE SP1
SQL Server 2000 SP4

We have a custom application written against the MediaBin web services API. What would cause a failure in processing a request/reply from the client? This happens sometimes, but not really reproducible.


faultString: Server was unable to process request. --&gt; MBException:  Error processing a request/reply from the client. (0x80040401)
 faultActor:
 faultNode:
 faultDetail:

Server was unable to process request. --> MBException:  Error processing a request/reply from the client. (0x80040401
)
        at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:260)
        at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:169)
        at org.apache.axis.encoding.DeserializationContextImpl.endElement(DeserializationContextImpl.java:1015)
        at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
        at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
        at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
        at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
        at org.apache.axis.Message.getSOAPEnvelope(Message.java:376)
        at org.apache.axis.client.Call.invokeEngine(Call.java:2583)
        at org.apache.axis.client.Call.invoke(Call.java:2553)
        at org.apache.axis.client.Call.invoke(Call.java:2248)
        at org.apache.axis.client.Call.invoke(Call.java:2171)
        at org.apache.axis.client.Call.invoke(Call.java:1691)
        at com.mediabin.www.MediaBinServerSoapStub.getContainerByPath(MediaBinServerSoapStub.java:5145)

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Comments

msnider

Unfortunately, it is hard to say...any number of things could cause this error. The error itself is generated within the MediaBin server so when it occurs, the best place to begin looking for its cause is in the MBP.log and\or the Net.log.

I see from the stack trace that the originating request was GetContainerByPath....does the error occur more frequently for a specific container path? More specifically, are there paths that are longer than most or do any of them potentially traverse containers that contain a very restrictive permission set?

Mark

Migrateduser

We get the same error and it shows up in our mbp.log too.

02/25/08 06:48:04 ERROR: ConnId:883 Request:LogoffRequest Reason:Error processing a request/reply from the client.

Additinally we get this...

02/25/08 06:48:00 ERROR: ConnId:879 Request:LogonRequest Reason:The user logon failed. The user name or password may be invalid for the specified domain
02/25/08 06:48:03 ERROR: ConnId:879 Request:LogonRequest Reason:The user logon failed. The user name or password may be invalid for the specified domain
02/25/08 06:48:03 ERROR: ConnId:879 Request:LogonRequest Reason:The user logon failed. The user name or password may be invalid for the specified domain
02/25/08 06:48:04 ERROR: ConnId:879 Request:LogonRequest Reason:The user logon failed. The user name or password may be invalid for the specified domain

We get this error thousands of times. We contacted support and they told us that the error is benign. However, I have had to write loops in all my my code to try insertion and retreival tasks three times and usually that works.

Post a fix if you have it. I did see that there is a patch for https://support.interwoven.com/patches/download_patches.asp?id=1867 but, we haven't installed it yet.

Bill Klish

I have a support case open asking about that patch to combat some other problems we saw switching to LDAP.

I am waiting on a response and will post when I hear something definitive back.

sample_db.xls

Migrateduser

I spoke with May Fan with iwov support and she told me to install patch 1867 that I'd mentioned earlier. I am going to do that (probably) Tuesday night and we'll see what happens.