Mail sender variable not picked up by workflow

I have created a new workflow and looks like the email notification task is not picking up the mail sender variable. When i go to the mail server I get the following:

2008-06-17 10:54:33 192.168.172.33 localhost.localdomain SMTPSVC1 DBT97MAIL01V 192.168.173.95 0 MAIL - +FROM:<> 250 0 27 12 0 SMTP - - - -
The From:<> field is empty and cannot understand why

This is the entry I have on iw.cfg:
[iwsend_mail]
maildomain=uk.tesco.com
mailserver=dbt97mail01v
use_mapping_file=true
email_mapping_file=D:\iw-home\local\config\wft\solutions\email_map.cfg
debug_output=D:\iw-home\local\config\wft\solutions\iwsend_mail.log

and this is email_map.cfg

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Adam Stoller

I have created a new workflow and looks like the email notification task is not picking up the mail sender variable. When i go to the mail server I get the following:

2008-06-17 10:54:33 192.168.172.33 localhost.localdomain SMTPSVC1 DBT97MAIL01V 192.168.173.95 0 MAIL - +FROM:<> 250 0 27 12 0 SMTP - - - -
The From:<> field is empty and cannot understand why

This is the entry I have on iw.cfg:
[iwsend_mail]
maildomain=uk.tesco.com
mailserver=dbt97mail01v
use_mapping_file=true
email_mapping_file=D:\iw-home\local\config\wft\solutions\email_map.cfg
debug_output=D:\iw-home\local\config\wft\solutions\iwsend_mail.log

and this is email_map.cfg

<emailConf>
<user name="DOTCOM\yz00" fullname="Francesco Bruno" email="franco.bruno@uk.tesco.com"/>

What is the full command are you using within your workflow to send email?
What variables are you setting on the task which is sending the email?

fbuno

Full command:
$IW_HOME/iw-perl/bin/iwperl $IW_HOME/local/config/wft/solutions/iw_solution_email.ipl -t "Production approval"

fbuno

variables attached

Adam Stoller

Full command:
$IW_HOME/iw-perl/bin/iwperl $IW_HOME/local/config/wft/solutions/iw_solution_email.ipl -t "Production approval"

Have you tried enabling $DEBUG and $VERBOSE in iw_solution_email.ipl and looking at the output that gets generated in IWHOME/tmp/ ?

You should see the processing of the header PT and as such you should be able to figure out what you might need to play with in order to get it to work correctly.

fbuno

This is the error I get

========== Mail Server ==========
MailServerName

MIME::Lite: Smiley Frustrated

MTP>>> MIME::Lite: Smiley Frustrated

MTP
MIME::Lite: Smiley Frustrated

MTP>>> Net: Smiley Frustrated

MTP(2.26)
MIME::Lite: Smiley Frustrated

MTP>>> Net::Cmd(2.24)
MIME::Lite: Smiley Frustrated

MTP>>> Exporter(5.567)
MIME::Lite: Smiley Frustrated

MTP>>> IO: Smiley Frustrated

ocket::INET(1.27)
MIME::Lite: Smiley Frustrated

MTP>>> IO: Smiley Frustrated

ocket(1.28)
MIME::Lite: Smiley Frustrated

MTP>>> IO::Handle(1.23)
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 220 servername.domain.org Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Tue, 17 Jun 2008 16:00:16 +0100
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)>>> EHLO localhost.localdomainMIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-servername.domain.org Hello [IP]
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-TURN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-SIZE 10485760
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-ETRN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-PIPELINING
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-DSN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-ENHANCEDSTATUSCODES
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-8bitmime
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-BINARYMIME
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-CHUNKING
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250-VRFY
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250 OK
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)>>> MAIL FROM:<>MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 250 2.1.0 <>....Sender OK
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)>>> DATAMIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d2983c)<<< 503 5.5.2 Need Rcpt command.
Exception while sending mail: SMTP DATA command failed:
5.5.2 Need Rcpt command.

at d:\iw-home/local/config/wft/solutions/iw_solution_email.ipl line 886

Adam Stoller

What about earlier in that debug file where it shows you the results of processing the header PT?

fbuno

here is the full output - seems like it does not enterm y email address but the user name (yz00)

Adam Stoller

here is the full output - seems like it does not enterm y email address but the user name (yz00)

It would appear that [html]...

...[/html]the iwov_emailmap_plus tag is not getting evaluated, or is getting evaluated and failing to resolve DOTCOM\yz00 into a valid email address. I believe that iwov_emailmap_plus is a custom tag at your site (I don't believe it exists OOTB) and thus it's up to you to debug it.

Personally, I write my PTs in Perl which is generally easier to debug - but again, it's up to you to do what you feel comfortable with since it's your code / your environment.