upgrading TeamSite 6.5 to 6.7.1

DonMelik

Hey,
We are upgrading from teamsite 6.5 to 6.7.1. I copied my iwstore, iwhome, iwinstall from the dev. server. The installation went well however it initially prompted me with a message that a previous installation was detected. I clicked next and eveything seem to go smoothly.

I was begining to second guess myself, however after reading the following post, I realize that I have followed the steps accurately. My plan was very similar to the following one. I have done the installation. Afterward, I ran iwstat, and iwaccessmigrate. When I ran iwaccessmigrate, I recieved several error messages.

After running iwstat, I recieved comand prompt letting me know that the stores are running. Yet, I am not able to connect to the teamsite login page online. I have been recieving this message from my internet browser:
message /iw-cc/command/iw.ui
description The requested resource (/iw-cc/command/iw.ui) is not available.


All of the services have started and seem to be running fine.

Could this issue have something to do with the workflow(because along with the stores, it says the workflow is running).
The last message of my trace logs says:
[Mon Jun 16 14:33:21 2008] Utility Daemon Enabled
[Mon Jun 16 14:33:21 2008] Log Permissions Disabled
[Mon Jun 16 14:33:48 2008]
*** IWServer Locale is --> English_UnitedStates.MS1252@Binary
[Mon Jun 16 14:34:11 2008]
*** IWServer Locale is --> English_UnitedStates.MS1252@Binary


If anyone has any idea of what could be preventing me from connecting to the teamsite, I would appreciate your feedback.

Melik









++++the following is from a previous post+++
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IwovHeather
golden
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Hi Jeremy,

I asked one of our Technical Support Engineers to provide a little more feedback on your planned steps. Some of the additional steps below may not be necessary, but it is better to be careful and thorough. Please let me know if you'd like any additional information.
Detailed steps:

Run command /etc/init.d/iw.server stop_all to stop teamsite
Backup iw-home & iwinstall & iw-store folders and any other customization
Stop the customer webserver (if you have any)
Make sure same TS 6.5 SP3 license works for TS 6.7.1 SP1
Run the TS 6.7.1 BASE installer script as root
Reboot the box
Stop search (/etc/init.d/iw.tssearch stop, /etc/init.d/iw.tsindex stop)
install search 2.1.0
Install TS6.7.1 SP1 and then reboot the system
Reboot the box
Install Patch # 2 of on top of TS 6.7.1 SP1
Install search 2.1.0 SP1
Migrate roles
a) run ‘iwstat’ to ensure all stores are active

c) /appl/iwov/iw-home/bin/iwaccessmigrate –m

**generate the accessresults.xml file without completing the migration

d)Review the results file to verify desired outcome

c)/appl/iwov/iw-home/bin/iwaccessmigrate –n

**The –n will inform TeamSite to not generate new TeamSite Groups

Note: Migration cannot be undone after it has been performed. Therefore, if you think

that you might need to revert to a pre-6.7 TeamSite release, you should back up all of your Content Stores, TeamSite roles files, and TeamSite configuration files and store them in a location that is not affected by the migration.



********* At this point customer has to run the “fatdir” script which will determine if they need to run “iwmigrate” or not*******



Backing store migration (if needed)



1. Reduce the cachesite=5000 in iw.cfg file

2. No need to freeze backing store

3. Run the iwmigrate script



Note: iwmigrate has to be run as “root” & do not bring down the TS Server while running the iwmigrate



Example:

./iwmigrate -m /iwmnt/default -o /appl/iwmnt/iw-store/default -b /default/main –g >migration_log.txt 2>&1



./iwmigrate -c -g -o >pipe it to a file



4. Copy over workflow folder from source backing store to destination store

5. Configure TS to use new backing store in iw.cfg

6. Restart TS and Test

moonkhanna

The post by Heather did not seem to have asked you for copying your iw-home directory. Anyways, your issue seems to be with the web daemon. Is the web daemon service running..

Also, please post your iwtrace.log