Outlook 2003 and FS 8.2

Hi,

Our user is currently using OL2003 with SP3.

When they tries to attached the documents from FileSite 8.2 a dialog box " program is trying to access your email address ..." comes up. They can just click "yes" to bypass such box to attach the files.

I would like to know how could we ignore such dialog box in the long run?

Many thanks~

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Migrateduser

Hi SamSong

As far as I know, this could be bypassed in prior versions of 8.2 modifying a registry key (I'm sure I have solved in 8.0 and 8.1), however and maybe I'm wrong it has been declared defect for version 8.2.

Please refer to tech-note 102006-1708, it says that is has been declared defect with id 43800.

Regards
Javi

Migrateduser

Hi Javi,

Thanks for your information, However. I'm afraid that I don't have access to their Support Site due to my companie's account restriction. Would you mind to copy these contents from there and let me know.

Many thanks again for your help.

Regards,
Samson

Migrateduser

Hi Samsong this is the tech-note

Issue/Symptom:
When sending a document as an NRL/URL, or inserting a WorkSite attachment into an email, users receive a pop-up message:

Outlook Error Message:
A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose "No".

This message occurs even if you set the "Outlook Message Header Fix" registry key listed in technote 62004-1079.

Status:
This has been reported to Interwoven R&D as Defect 43800.

Hope it helps
Javi