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Installing TeamSite 5.5.2

AKB

Hi,
I am trying to install TeamSite 5.5.2. After the reboot, they Y drive doesnot come up. I wait for 10 minutes, again try but it never comes up.
The iwserver service doesnot start. Wanted to know if any one of u had this problem. I did read a thread about stopping IIS before reboot etc. I did that also but still unsuccessful.
Your help will be greatly appreciated.
I am also writing statements from the log file:

TeamSite I18N initialization successful!
[Fri Sep 20 16:05:08 2002]
*** IWServer Locale is --> English_UnitedStates.MS1252@Binary
[Fri Sep 20 16:05:08 2002] TeamSite Server Starting.
[Fri Sep 20 16:05:08 2002] iwserver: 5.5.2 Build 9275 Interwoven 20020617
[Fri Sep 20 16:05:08 2002] Watch Event Thread started
Network monitor is started.
[Fri Sep 20 16:05:08 2002] Reading users and groups...
Local system: "ABHOJANI"
[Fri Sep 20 16:05:08 2002] done. 2 users and 0 groups read.
[Fri Sep 20 16:05:08 2002] Warning: this system is configured with different values for the
[Fri Sep 20 16:05:08 2002] initial and maximum pagefile size. It's strongly recommended that
[Fri Sep 20 16:05:08 2002] you use the same value. Low memory condition is triggered based
[Fri Sep 20 16:05:08 2002] on the initial size.
Domain "ENTOLOGY" is added to the domain list, pdc="\\PROD0".
[Fri Sep 20 16:05:08 2002] Cache size: 30000
[Fri Sep 20 16:05:08 2002] Error...in TStorageHandle::ReadRecordBegin: record field is expected
[Fri Sep 20 16:05:08 2002] TStorageHandle::GetErrorCount 1
[Fri Sep 20 16:05:08 2002] Error...in TStorageHandle::ReadRecordBegin: record field is expected
[Fri Sep 20 16:05:08 2002] TStorageHandle::GetErrorCount 1
[Fri Sep 20 16:05:08 2002] ID file C:\iw-store\events\ID invalid (-1,-1).
[Fri Sep 20 16:05:08 2002] ID file C:\iw-store\events\ID_ invalid (-1,-1).
[Fri Sep 20 16:05:08 2002] Failed to start event manager.

Thanks a lot,
AKB

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AKB

Hi,
After trying to install teamsite 5.5.2 atleast 15 times finally could do it properly.
Earlier I had TeamSite 5.0.2 installed under C:\Interwoven\iw-home. After uninstalling TeamSite 5.0.2, I was trying to install 5.5.2 in the same directory (I did remove registry, etc etc....) but was unsuccessful but when I changed the directory to C:\TeamSite\iw-home, there was no problem...
Any thoughts as why the installation in the same directory failed....

Thanks,
AKB

sajiddc

AKB,

Are you trying to use the same backing store (C:\iw-store). I think that could be your problem. Why don't you just rename the existing backing store and let teamsite create a new store for you. I hope you do know that the format for iw-store is different between TS 5.0x and TS 5.5x versions.

Hope that helps.

AKB

Hi,
I did remove the backing store also. The only difference is I changed the directory from C:\Interwoven\iw-home to C:\TeamSite\iw-home and things went ok.

Thanks a lot,
Anil

ziggy1

I am having the same problems over here. The Y driver just wont come up. I am installing TS on a machine that is a part of a domain but I am logged in as the administrator on this particular machine, not the administrator of the domain.
Do I have to be logged in to the domain and as the administrator on the domain to be able to install TeamSite successfully ? Is it not enough to be logged into this computer as it´s administrator ?

Adam Stoller

You should be logged in as the TeamSite server's machine Administrator. If this is not working, I would strongly recommend that you contact Interwoven Support - because in all likelihood you are running into a problem which will be easier to diagnose and resolve through several interchanges of information and it will tend to go faster with a support contact than it will on this forum (where most of us can only *guess* at aspects of your environment.

--fish
(Interwoven, Curriculum Development)

fuzzy

Did you get this sorted, since I encountered the same problem

I fixed my problem, I moved the backing store to another location and restarted the server (teamsite) it started working.
I had the 4.5.1 backing store

Edited by fuzzy on 12/20/02 04:52 AM (server time).

AKB

Hi,
Try changing the iw-home directory. If for the earlier installation iw-home was

\iw-home, change it to like

\interwoven\iw-home for the new installation.

Thanks a lot,
Anil

fuzzy

thanks,
I found my problem it was the old backing store. I had not deleted it before the install, so I just moved it to another directory and restarted teamsite. To my surprise it came up and started working
thanks
Fuzzy