The request failed with HTTP status 401: Unauthorized

I have created a web method “MyMethod”. In MyMethod, it calls worksite 8.2 web services SearchDocument method. The method is working fine in my local development environment, but not in the remote web server after I published my service to the server. I always the following error message:

System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)…

Please help!!!

I used authentication mode="Windows", identity impersonate="true"

And code in the method
_wsWorkSite.Credentials = System.Net.CredentialCache.DefaultCredentials;
_wsWorkSite.PreAuthenticate = true;

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jny

I have created a web method “MyMethod”. In MyMethod, it calls worksite 8.2 web services SearchDocument method. The method is working fine in my local development environment, but not in the remote web server after I published my service to the server. I always the following error message:

System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)…

Please help!!!

I used authentication mode="Windows", identity impersonate="true"

And code in the method
_wsWorkSite.Credentials = System.Net.CredentialCache.DefaultCredentials;
_wsWorkSite.PreAuthenticate = true;

I suggest you check the following:

1. your DMS connection - if the server is different from your dev environment.

2. your web.config file to validate that the DMS Server is correct, and that the TrustedLogon is enabled in the DMS Service Manager. (Again, if the server is different.)

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3. ASPNET user account have sufficient rights to the WINNT\TEMP folder.

4. your IIS is configured to accept anonymous login. Via the Anonymous Access inside the Authentication Methods dialog of Properties, disable it in order to force the browser to send the user's credentials to IIS.

greatlake

Thank you very much for your reply.

I verified the points 3 and 4 but not sure about 1 and 2 in your list. What is DMS connection?

In my development, my web service and client both in my local PC.
In test, my web service is in remote web server: testServer, web client is in my PC.

The worksite 8.2 web services are in a different web server: worksiteServer

What may be dataoptions.xml contain? What may be MY_DMS_NAME?

jny

Thank you very much for your reply.

I verified the points 3 and 4 but not sure about 1 and 2 in your list. What is DMS connection?

In my development, my web service and client both in my local PC.
In test, my web service is in remote web server: testServer, web client is in my PC.

The worksite 8.2 web services are in a different web server: worksiteServer

What may be dataoptions.xml contain? What may be MY_DMS_NAME?

The DMS is the WorkSite DMS Server that you connect to so to reach the WorkSite databases that it serves.

The web.config is the file that is used by WorkSite Web Component, which in part specifies which WorkSite DMS Server to connect to when you make the trusted login call, i.e.,

wsWorkSite.Credentials = System.Net.CredentialCache.DefaultCredentials;

So, in the web.config of your installed WorkSite Web app, the name of the WorkSite DMS Server should be specified in here:

add key="server" value="YOUR_DMS_NAME"

Navigate to the installed path of your WSW, under the "Web/" folder, e.g. "C:\Program Files\Interwoven\WorkSite\Web", to check that your web.config has the name of the WorkSite DMS server correctly set and that it's the one you attempt to trusted login to.