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Error inserting illustrator (.ai) files in MediaBin 4.6

emgdev

Version: MediaBin 4.6
Platform: Windows 2003

Error:
I am receiving an error when attempting to add Adobe Illustrator (.AI) assets to MediaBin. A screenshot of the error is in the attached .doc. I also tried using the Vector EPS encoder when ingesting the illustrator file but was unsuccessful, I receive the same error.

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Comments

iwTech

Try to add an .ai file using insert unmodified task
[font=Book Antiqua]Post the error log

-Vin

[/font]

lyman

How old are these ai files? It appears to be being picked up by the vector eps primitive. Only very old AI files are eps. More recent versions are a form of PDF...

You could also try switching to the Inkwell rip. But I would open a support case so we could try the exact file in question.

Cheers,

Lyman Hurd