WFM (671SP1) - Debugging Email Task?

Environment

- I plugged in an externaltask runnnig iw_solution_email.ipl - and now I get errors when it tries to compile the job information with ccmail_header.tpl (unmodified from product distribution)... I may end up just writing my own email script and be done with it...

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Comments

Adam Stoller

Well - I figured out why iw_solution_email.ipl / ccmail_header.tpl wasn't working.

The code for ccmail_header.tpl requires that you have an IWHOME/local/config/wft/solutions/email_map.cfg file - otherwise it does a

die

and aborts the "page" generation process un-gracefully.

I don't need that file - and I want to use the info in tsusers.xml anyway - so I'll just build my own header tpl ...

nipper

Well - I figured out why iw_solution_email.ipl / ccmail_header.tpl wasn't working.

The code for ccmail_header.tpl requires that you have an IWHOME/local/config/wft/solutions/email_map.cfg file - otherwise it does a
die
and aborts the "page" generation process un-gracefully.

I don't need that file - and I want to use the info in tsusers.xml anyway - so I'll just build my own header tpl ...

FYI, I wrote a tech article last year that changes the solution email to read the email address saved by TS instead of in the email_map file. I always hated having to maintain that file.

me

Adam Stoller

FYI, I wrote a tech article last year that changes the solution email to read the email address saved by TS instead of in the email_map file. I always hated having to maintain that file.

me

I know (and remembered) that - but I don't like using XML-ish PTs, and I have my own module for accessing user information from TS users and TS groups - that makes it pretty easy for me to just contruct my own Perl-ish PT.

But thanks anyway.

mdang

Not sure what you mean by debugging an Email task.

Using the OOTB Email task, if the email doesn't send, there should be some exception in servletd_out.log that points to the problem.

If you want to turn on JavaMail debugging or to customize your email task, a sample email task code is provided under [iw-home]/local/config/lib/content_center/customer_samples_src/src/com/corp/custom/MailNotificationTask.java

And in the code, you can see these lines:

// print lots of JavaMail mail session debugging info. Turn this off when
// email is working properly.
public static final boolean DEBUG_MAIL_SESSION = true;

Adam Stoller

Not sure what you mean by debugging an Email task.

Using the OOTB Email task, if the email doesn't send, there should be some exception in servletd_out.log that points to the problem.

If you want to turn on JavaMail debugging or to customize your email task, a sample email task code is provided under [iw-home]/local/config/lib/content_center/customer_samples_src/src/com/corp/custom/MailNotificationTask.java

And in the code, you can see these lines:

// print lots of JavaMail mail session debugging info. Turn this off when
// email is working properly.
public static final boolean DEBUG_MAIL_SESSION = true;

Ah - hadn't realized where the source was, and at the time was feeling too pressured by time to do much research - so I opted for changing the email tasks to external tasks and using iw_solution_email.ipl instead.

I'll try to keep this in mind the next time I have to use WFM...

Thanks