selection of uid file based on dropdown in workflow window while initializing

Hi All,

I have a scenario, where I want my workflow to pick custom .uid file based on locale selected on workflow window while initializing. For example: on workflow window I have 3 items:

1. Locale (DropDown) (UK, USA)
2. Mail Subject
3. Mail Description

I have 2 custom uid file client_UK.uid, client_USA.uid. Now when I select say "UK", workflow should now refer client_UK.uid located on server, but when I do that, first mail notification goes to user, as task assigned, then once user clicks "Finish", then it should send notification to approver list mentioned in client_UK.uid, but it really hangs in this process.

Could someone please provide me the best workaround on this? Any ideas or suggestions will be highly aprreciated.

Regards,
Ace

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dazzlad

Which version of TS are you using?
Are you usinng Workflow? or WFM.

ISCBorisB

Hi All,

I have a scenario, where I want my workflow to pick custom .uid file based on locale selected on workflow window while initializing. For example: on workflow window I have 3 items:

1. Locale (DropDown) (UK, USA)
2. Mail Subject
3. Mail Description

I have 2 custom uid file client_UK.uid, client_USA.uid. Now when I select say "UK", workflow should now refer client_UK.uid located on server, but when I do that, first mail notification goes to user, as task assigned, then once user clicks "Finish", then it should send notification to approver list mentioned in client_UK.uid, but it really hangs in this process.

Could someone please provide me the best workaround on this? Any ideas or suggestions will be highly aprreciated.

Regards,
Ace

All that *sounds* like hung external task or incorrect/missed tasks transitions. It's impossible to say anything more pointed without looking at code