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SitePublisher Installation

phenom

I'm trying to Install SitePublisher 3.0.0 on an existing TeamSite 6.7.1 installation. The install returns an error 'TeamSite servlet engine failed to startup. Couldnot complete post installation tasks. The install will now exit'.

But the install continues and at the end a message saying 'LiveSite 3.0.0 installed successfully' shows up. But after the install, the TeamSite login screen does not show up. I've also started the TeamSite servlet engine manually to see if the login comes up but to no avail.

Has anyone encountered this before?

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Comments

Migrateduser

phenom,
Can you post any error(s) from $IW_HOME/local/logs/iwui/servletd_out.log?

sajiddc

What error message do you get when you try to access the login screen?

phenom

Attached are the errors during and after the installation.

Also attached is the servletd_out.log file.

mysort.rptdesign

phenom

And when I try to log into TeamSite after installation, I get a 'HTTP 404 STATUS - /iw-cc/command/iw.ui' not found error.

phenom

Any ideas?

tec_iwov

please check your /local/logs/iwui/servletd* logs for startup errors.

you might want to stop servletd, delete the logs and then restart to isolate the information to startup

phenom

LiveSite does not exist on the system anymore. This is what I got after stopping and starting and stopping all the Interwoven TeamSite services.

May 2, 2008 9:40:23 PM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
May 2, 2008 9:40:23 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1266 ms
May 2, 2008 9:40:23 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
May 2, 2008 9:40:23 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.17
May 2, 2008 9:40:23 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
May 2, 2008 9:40:25 PM org.apache.catalina.core.ApplicationContext log
SEVERE: Failed to connect to JNDI provider
javax.naming.NamingException: Failed to connect to JNDI provider [Root exception is java.net.ConnectException: Connection refused: connect]
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.openConnection(Unknown Source)
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.getInitialContext(Unknown Source)
at org.exolab.jms.jndi.InitialContextFactory.getInitialContext(Unknown Source)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
at javax.naming.InitialContext.init(InitialContext.java:223)
at javax.naming.InitialContext.(InitialContext.java:197)
at com.interwoven.jms.exchange.ProxyServlet.run(ProxyServlet.java:335)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:516)
at java.net.Socket.connect(Socket.java:466)
at java.net.Socket.(Socket.java:366)
at java.net.Socket.(Socket.java:179)
at org.exolab.core.ipc.TcpService.(TcpService.java:122)
at org.exolab.core.ipc.Client.(Client.java:91)
... 9 more
May 2, 2008 9:40:52 PM org.apache.catalina.core.ApplicationContext log
INFO: Loading configuration files.
2008-05-02 21:41:04,864 [main] WARN com.interwoven.ui.base.config.XMLMerger () - iwov-insert-before tag found but the element null id="iw.ccpro.job_actions_menu.endjob.link" it referenced was not found
2008-05-02 21:41:42,802 [main] ERROR com.interwoven.ui.teamsite.customops.CustomOpSet () - Error getting trusted client.
com.interwoven.cssdk.common.CSException: (Unable to establish connection with server)
at com.interwoven.cssdk.common.jni.CSOtherJNIServer.beginSessionForTrustedUser(Native Method)
at com.interwoven.cssdk.factory.CSLocalFactory.getClientForTrustedUser(CSLocalFactory.java:128)
at com.interwoven.ui.teamsite.customops.CustomOpSet.getCSClient(CustomOpSet.java:316)
at com.interwoven.ui.teamsite.customops.CustomOpSet.updateServer(CustomOpSet.java:131)
at com.interwoven.ui.teamsite.customops.CustomOpSet.initialize(CustomOpSet.java:337)
at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:670)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:158)
at com.interwoven.ui.base.config.ConfigManager.setup(ConfigManager.java:102)
at com.interwoven.ui.base.config.Startup.contextInitialized(Startup.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3729)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4187)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Couldn't find string resources for 'com.interwoven.ui.teamsite.customops': Can't find bundle for base name com.interwoven.ui.teamsite.customops, locale en_US
May 2, 2008 9:41:42 PM org.apache.catalina.core.ApplicationContext log
SEVERE: There was a fatal error reading the configuration files. The servlet cannot start.
com.interwoven.ui.base.config.FatalConfigurationException: error.get_trusted_client
at com.interwoven.ui.teamsite.customops.CustomOpSet.updateServer(CustomOpSet.java:134)
at com.interwoven.ui.teamsite.customops.CustomOpSet.initialize(CustomOpSet.java:337)
at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:670)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:158)
at com.interwoven.ui.base.config.ConfigManager.setup(ConfigManager.java:102)
at com.interwoven.ui.base.config.Startup.contextInitialized(Startup.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3729)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4187)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
May 2, 2008 9:41:42 PM org.apache.catalina.core.ApplicationContext log
INFO: Command servlet started.
javax.naming.NamingException: Failed to connect to JNDI provider [Root exception is java.net.ConnectException: Connection refused: connect]
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.openConnection(Unknown Source)
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.getInitialContext(Unknown Source)
at org.exolab.jms.jndi.InitialContextFactory.getInitialContext(Unknown Source)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
at javax.naming.InitialContext.init(InitialContext.java:223)
at javax.naming.InitialContext.(InitialContext.java:197)
at com.interwoven.modeler.jmsclient.JobFinishedListener.init(JobFinishedListener.java:57)
at javax.servlet.GenericServlet.init(GenericServlet.java:211)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:516)
at java.net.Socket.connect(Socket.java:466)
at java.net.Socket.(Socket.java:366)
at java.net.Socket.(Socket.java:179)
at org.exolab.core.ipc.TcpService.(TcpService.java:122)
at org.exolab.core.ipc.Client.(Client.java:91)
... 26 more
2008-05-02 21:41:43,989 [main] ERROR com.interwoven.modeler.jmsclient.JobFinishedListener () - Unable to create the listener to listen to WorkflowInactivate Messages
May 2, 2008 9:41:45 PM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
May 2, 2008 9:41:46 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:8009
May 2, 2008 9:41:46 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/63 config=null
May 2, 2008 9:41:46 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 83312 ms
May 2, 2008 9:42:12 PM org.apache.coyote.http11.Http11BaseProtocol pause
INFO: Pausing Coyote HTTP/1.1 on http-8080
May 2, 2008 9:42:13 PM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
May 2, 2008 9:42:13 PM org.apache.catalina.core.ApplicationContext log
INFO: Cleaning up resources...
May 2, 2008 9:42:13 PM org.apache.catalina.core.ApplicationContext log
INFO: Cleaning up - DONE.
May 2, 2008 9:42:13 PM org.apache.catalina.core.ApplicationContext log
INFO: Command servlet stopped.
May 2, 2008 9:42:16 PM org.apache.coyote.http11.Http11BaseProtocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-8080

Any ideas why these errors occur?

tec_iwov

the first stack trace looks like the Event subsystem is not starting.
The others seem to be that Teamsite service is not available.

you should take a look at the /local/logs for the different services and see whats going on.

You also might want to contact support as well

sajiddc

You may be getting this because your eventsubsystem is not working. Try turning off the eventsubsystem and then running iwreset -ui. See if that resolves your issue.

phenom

I was able to get rid of a lot of errors. But I still am not able to get rid of this.

May 10, 2008 11:41:24 PM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
May 10, 2008 11:41:24 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1187 ms
May 10, 2008 11:41:24 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
May 10, 2008 11:41:24 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.17
May 10, 2008 11:41:24 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
May 10, 2008 11:41:27 PM org.apache.catalina.core.ApplicationContext log
SEVERE: Failed to connect to JNDI provider
javax.naming.NamingException: Failed to connect to JNDI provider [Root exception is java.net.ConnectException: Connection refused: connect]
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.openConnection(Unknown Source)
at org.exolab.jms.jndi.mipc.IpcJndiInitialContextFactory.getInitialContext(Unknown Source)
at org.exolab.jms.jndi.InitialContextFactory.getInitialContext(Unknown Source)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
at javax.naming.InitialContext.init(InitialContext.java:223)
at javax.naming.InitialContext.(InitialContext.java:197)
at com.interwoven.jms.exchange.ProxyServlet.run(ProxyServlet.java:335)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:516)
at java.net.Socket.connect(Socket.java:466)
at java.net.Socket.(Socket.java:366)
at java.net.Socket.(Socket.java:179)
at org.exolab.core.ipc.TcpService.(TcpService.java:122)
at org.exolab.core.ipc.Client.(Client.java:91)
... 9 more
May 10, 2008 11:41:30 PM org.apache.catalina.core.ApplicationContext log
INFO: Loading configuration files.
2008-05-10 23:41:37,712 [main] WARN com.interwoven.ui.base.config.XMLMerger () - iwov-insert-before tag found but the element null id="iw.ccpro.job_actions_menu.endjob.link" it referenced was not found
May 10, 2008 11:41:53 PM org.apache.catalina.startup.Catalina stopServer
SEVERE: Catalina.stop:
java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:516)
at java.net.Socket.connect(Socket.java:466)
at java.net.Socket.(Socket.java:366)
at java.net.Socket.(Socket.java:179)
at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:394)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:343)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:434)

Any ideas?

cute_guy

Hi Krishna,

Did you install sp1 after installing TS 6.7.1 then try to install LS 3.0.0.

TS 6.7.1 and LS 3.0.0 without the SP1 will show some error to fix that sp1 is released, try it

Faizi

Krishna,

R u still troubling with the same issue? If yes, then two suggestions to rectify the issue:
1) Provide the MSSQL drivers: a) msbase.jar, b) mssqlserver.jar, c) msutil.jar, d) sqljdbc.jar

2) Install TS 6.7.1 with TS6.7.1 SP1 and then install LS 3.0.2. It will work fine.

Faizi

I am running behind the same issue. While Installing LS 3.0.2, it is sticking at "Waiting for servlet Engine to startup" and "Creating Roles". Then it shows build failed. I have Installed TS 6.7.1 SP1 then trying to install this. Please help.

phenom

1. Install TeamSite 6.7.1
2. Upgrade to SP1
3. Install OpenDeploy 6.1.1
4. Install LiveSite 3.0.2

This worked for me.