Issue opening email messages (Desksite 8.2 SP1)

I am trying to open an email message (MIME) through my vb.net application.. its working but leaves the document checked out after I close the message. Same thing happens for .txt documents as well..

I've read articles with such kind of issue and they were pointing at either using openROCmd or setting registry OpenAsReadOnlyTypes=MIME...

I tried using the registry method and if I do that it dosen't launch the document at all..

i m using this open command to open any type of document such as .doc,.pdf,.txt etc so I can't use the other method of using OpenROCmd...

could u pls suggest any other way to solve this problem or am I missiing something in my code??

here is my code:

***********************************************************

objcontextitems = New IMANEXTLib.ContextItems
objOpencmd = New IMANEXTLib.OpenCmd
objDocArray(0) = oDoc
objcontextitems.Add("ManDMS", oDMS)
objcontextitems.Add("ParentWindow", 0)
objcontextitems.Add("SelectedNRTDocuments", objDocArray)

objcontextitems.Add("IManExt.OpenCmd.NoCmdUI", False)
objcontextitems.Add("IManExt.OpenCmd.Integration", False)

objOpencmd.Initialize(objcontextitems)
objOpencmd.Update()

If objOpencmd.Status = IMANEXTLib.CommandStatus.nrGrayedCommand Then
GoTo myerr
Else
objOpencmd.Execute()
bRefresh = objcontextitems.Item("ImanExt.Refresh")
End If

oDoc.Refresh()
objcontextitems.Remove("IManExt.Refresh")
oDoc = Nothing

objcontextitems = Nothing
objOpencmd = Nothing
objDocArray(0) = Nothing

***********************************************************

Awaiting for your reply...

Regards,

Bhavin

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jny

I am trying to open an email message (MIME) through my vb.net application.. its working but leaves the document checked out after I close the message. Same thing happens for .txt documents as well..

I've read articles with such kind of issue and they were pointing at either using openROCmd or setting registry OpenAsReadOnlyTypes=MIME...

I tried using the registry method and if I do that it dosen't launch the document at all..

i m using this open command to open any type of document such as .doc,.pdf,.txt etc so I can't use the other method of using OpenROCmd...

could u pls suggest any other way to solve this problem or am I missiing something in my code??

here is my code:

***********************************************************

objcontextitems = New IMANEXTLib.ContextItems
objOpencmd = New IMANEXTLib.OpenCmd
objDocArray(0) = oDoc
objcontextitems.Add("ManDMS", oDMS)
objcontextitems.Add("ParentWindow", 0)
objcontextitems.Add("SelectedNRTDocuments", objDocArray)

objcontextitems.Add("IManExt.OpenCmd.NoCmdUI", False)
objcontextitems.Add("IManExt.OpenCmd.Integration", False)

objOpencmd.Initialize(objcontextitems)
objOpencmd.Update()

If objOpencmd.Status = IMANEXTLib.CommandStatus.nrGrayedCommand Then
GoTo myerr
Else
objOpencmd.Execute()
bRefresh = objcontextitems.Item("ImanExt.Refresh")
End If

oDoc.Refresh()
objcontextitems.Remove("IManExt.Refresh")
oDoc = Nothing

objcontextitems = Nothing
objOpencmd = Nothing
objDocArray(0) = Nothing

***********************************************************

Awaiting for your reply...

Regards,

Bhavin

The OpenCmd only assumes the responsibility or tasks of checking out the document file to its integrated portable path, and open it in its native editor. It does not handle the check-in; it won't know how as once the document is opened, the native app has the document.

Only integrated document files, such as Office or Acrobat, are checked in when it's closed because the integrated app that is associated with the opened document has hooks to monitor the closing of the file so to check it back into WorkSite accordingly. Like wise, for emails that are opened by FileSite, it monitors the release of the file handle when the file is closed to check it in - but FileSite would not be able to check in the document if it is opened by your independent app because this would be in effect an out-of-process open operation that FileSite is not aware of. FileSite can only checkin the document kicking in the file-release monitoring when the document is opened by Filesite - as it knows when it's opened thus knows when to monitor for the release of its file handle.

Since e-mails and txt files are typically read-only files, you may opt for the OpenROCmd which requires the same contextitems as the OpenCmd, or add the "IManExt.OpenCmd.ReadOnly" contextitem to your OpenCmd, to open the document read-only.

If you must make the documents of those file types read-write, then you would need to make use of external API's, such as systems calls or the individual non-integrated app's API's to monitor the closing of the file. Then, checkin the document via the CheckinCmd.

shahbm

Thank you jny for your quick reply.. I can understand your point...

My program is designed to open a document by its docid and to workaround this problem I've to determine if the document i am going to open is an email message or a text file, so that i can use openROcmd instead of opencmd...

Is there a way i can find out the document type through its docid..??

Regards,

Bhavin

jny

Thank you jny for your quick reply.. I can understand your point...

My program is designed to open a document by its docid and to workaround this problem I've to determine if the document i am going to open is an email message or a text file, so that i can use openROcmd instead of opencmd...

Is there a way i can find out the document type through its docid..??

Regards,

Bhavin

You can query for the application type of the document via the .Type.Name Property off of the document object, e..g, oDoc.Type.Name.

shahbm

Hi jny,

Now I am using OpenROCmd to open email, text files, pdf etc.. they are working fine.. The only problem is it leaves the copy of the document into the NrPrbl directory.. and when you open the same document from filesite you get the following dialog..

Is there any way to fix this?

Regards,

Bhavin

jny

Hi jny,

Now I am using OpenROCmd to open email, text files, pdf etc.. they are working fine.. The only problem is it leaves the copy of the document into the NrPrbl directory.. and when you open the same document from filesite you get the following dialog..

Is there any way to fix this?

Regards,

Bhavin

If you're running your Open command code in an app that is also on a machine that has FileSite, you should first use the AppModeCmd to check for the presence of FileSite. If present then use the shell execute call to open the document; if absent, there's no need - as the document will be opened by the command class.

When FileSite is launched, the regkey setting (below) is respected by the OpenCmd code; thus it returns only the download path for FileSite to open the document. When FileSite is not launched, the command opens the document in its native app.

HKEY_LOCAL_MACHINE\SOFTWARE\Interwoven\WorkSite\8.0\Common\Options
"OpenASReadOnlyTypes"="MIME"

Here's an example of how it's done:

[C#]



using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Text;
using System.Windows.Forms;
using IManage;
using IMANEXTLib;

namespace DSS_ThrowAway_Test
{
    public partial class Form1 : Form
    {
        public Form1()
        {
            InitializeComponent();
        }

        private void Form1_Load(object sender, EventArgs e)
        {
            //DSS Repro Test: Case-00732196/Jame Ly

            //Check for the presence of FileSite
            AppModeCmd cmdConnection = new AppModeCmd();
            ContextItems context = new ContextItems();
            enumAppModeExec eOperationMode =
enumAppModeExec.nrCreateOnlineAppModeWindow;

            context.Add ("ParentWindow", this.Handle.ToInt32());
            context.Add ("IManExt.AppMode.Operation", eOperationMode);
//set to online
            context.Add ("IManExt.AppMode.AppName", "FileSite");
//WorkSite app to check

            cmdConnection.Initialize (context);
            cmdConnection.Update();
            cmdConnection.Execute();
            string strAppName = (string)
context.Item("IManExt.AppMode.AppName");
            // This returns the name of the WorkSite Client that is
currently launched
            enumAppMode eAppMode =
(enumAppMode)context.Item("IManExt.AppMode");
            // This returns the connection mode
            // 0 = No connection established (IManExt.AppMode.AppName
should respectively return empty string)
            // 1 = On-line
            // 2 = Off-line

            INRTDMS dms = new NRTDMSClass();
            INRTSession sess = dms.Sessions.Add("DSS_WIN2003SERV", null,
null);
            sess.TrustedLogin();
            OpenDocument(this.Handle.ToInt32(), sess.ServerName,
sess.PreferredDatabase, 1499, 1, eAppMode);
        }

        public void OpenDocument(long HWND, string Server, INRTDatabase
Database, int DocNumber, int Version, enumAppMode eAppMode)
        {
            //IManage.NRTSession session =
IManage.NRTSession)iManageIndexCache[Server];
            //IManage.INRTDatabase database =
            //session.Databases.Item(Database);
            //IManage.NRTDocument[] arrDocs = new
IManage.NRTDocument[1];

            NRTDocument[] arrDocs = new NRTDocument[1];
            arrDocs[0] = Database.GetDocument(DocNumber, Version);

            IMANEXTLib.ContextItems contextItems = new
IMANEXTLib.ContextItemsClass(); ;
            contextItems.Add("ParentWindow", HWND);
            contextItems.Add("SelectedNRTDocuments", arrDocs);

            if (arrDocs[0].Type.Description.ToLower() == "mime")
            contextItems.Add("IManExt.OpenCmd.ReadOnly", true);

            IMANEXTLib.OpenCmd openCmd = new IMANEXTLib.OpenCmdClass();

            openCmd.Initialize(contextItems);
            openCmd.Update();

            try
            {
            openCmd.Execute();

            bool brefresh = (bool)contextItems.Item("IManExt.Refresh");

            if (brefresh == true)
            {
                if (eAppMode == enumAppMode.nrOnline)
                {
                    string sDownloadedPath =
contextItems.Item("IManExt.ReturnedNRTURL").ToString();
                    System.Diagnostics.Process.Start(sDownloadedPath);
                }
            }
            }
            catch (System.ArgumentException argEx)
            {
            System.Diagnostics.Debug.WriteLine(argEx);
            }
            catch (Exception ex)
            {
            MessageBox.Show(ex.Message);
            }
            this.Close();
        } 

    }
}

(I'll e-mail this to you as well via the e-mail correspondence to your opened Devsupport Case-00749149.)