Hello,
In an effort to help customers understand the upgrade process and help answer common questions, we have created a support landing page for Upgrade related issues. This will be updated on an ongoing basis as we collect more resources. We welcome your feedback to help make the landing page more useful to you.
I'd like to invite everyone to use this resource and let me know in this forum if there is any additional information you are looking for or challenges that you are facing.
https://support.interwoven.com/upgradenow.aspHeather