Error in Open Deploy Admin installation

mkbang

Hi,
We are trying to install Open Deploy Admin 6.1.0 and getting following error in CSF component

===============================================================================

INFORMATION

-----------



The installer detected CSF AccessService



The installer will upgrade ContentServices Foundation from to 1.1.2.0.



You can either continue to upgrade or press the "Control c" to quit.





DO YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT? (Y/N): y





===============================================================================

Error

-----



The following error occurred. The installation will now quit.

==============================================

InstallManager.install error - cannot determine current product version,

upgrade is impossible



PRESS TO CONTINUE:



I have removed previous CSF folder as well but still getting the same error. After this installer asked to forceful quit so iwaccess services are not installed at all

yogesh_agrawal

the pervious CSF uninstallation is not done properly. we have got this error many times and this is due to only if there are some CSF entries left in the system.

if you are using windows,make sure there should not be any "iwas" and "*CSF*" key in registry.

if you are using unix, there should not be "defaultiwaccess" in /etc and there should not be any "*iw*" entires inside /etc/rc0.d,rc1.d,rc2.d,....rc6.d.

thanks,
yogesh