Presentation templates issue

Hi
I am not able to open the presentationtemplates properly. The Portal/VCM Site drop down is not loading with thelist of sites. The DNS names do match and this was working fine till recently.Also even if this loads, once I try to load the Portal/Menu item dropdownbelow it, the previous site option dropdown goes away. Please help

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor,and Service Team – “CAST”
Ameriprise Financial, Inc. | VanenburgIT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +919849468374 | Email: Harsha.x.saimanju@ampf.com
-----------------------------------------******************************************************************************"This message and any attachments are solely for the intendedrecipient and may contain confidential or privileged information.If you are not the intended recipient, any disclosure, copying,use, or distribution of the information included in this messageand any attachments is prohibited. If you have received thiscommunication in error, please notify us by reply e-mail andimmediately and permanently delete this message and anyattachments. Thank you."******************************************************************************

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Qutubuddin

Check connectivity from VCM to preview portal machine is stillworking? [No firewall issues]

Also when you open the Template on VCM the Preview portal instanceshould be up.

Best regards

Qutubuddin Saifuddin

Senior Consultant
America Services Organization

Phone: Mobile:		+1 (732) 354 4423 +1 (732) 397 7951 (optional)
Email:		Qutubuddin.Saifuddin@opentext.com
Web site:		http://www.opentext.com/

Vignette is now Open Text.
Please update your address book with my new email address.

This email is protected by domestic and international copyright lawsand treaties and is the property of Open Text Corporation, it may containconfidential and/or trade secret information of the Open Text Corporationand/or its subsidiaries (OTC), and may be subject to legal privilege in favorof OTC. This email may only be lawfully received, accessed, displayed on acomputer screen, printed, copied, and/or used by the specific addressee(s)named above ("Authorized Recipient") for the purpose for which it wassent by OTC. All other rights and licenses to this email are fully reserved toOTC. If you are not an Authorized Recipient, you are required to immediatelydelete this email in its entirety without printing, copying, using, and/orre-transmitting this email, either in whole or in part. The transmission ofthis email by OTC is not to be construed as a waiver by OTC and/or theindividual sending this email on behalf of OTC of any of their respectiverights or privileges at law or otherwise, howsoever arising.

From: eLink Entry: Vignette V7 and V8 Web ContentManagement [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Wednesday, March 30, 2011 2:35 AM
To: eLink Recipient
Subject: Presentation templates issue

Presentation templates issue

Posted by harsha.x.saimanju@ampf.com (Sai Manju Sree, Harsha) On 2011/03/30 02:34

Hi
I am not able to open the presentation templates properly. The Portal/VCM Site drop down is not loading with the list of sites. The DNS names do match and this was working fine till recently. Also even if this loads, once I try to load the Portal/Menu item dropdown below it, the previous site option dropdown goes away. Please help

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor, and Service Team – “CAST”
Ameriprise Financial, Inc. | Vanenburg IT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +91 9849468374 | Email: Harsha.x.saimanju@ampf.com
----------------------------------------- ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." ******************************************************************************

[To post a comment, use the normal reply function]
Forum:	Vignette V7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01

Harsha_Sai_Manju_Sree

Hi Qutub,
How are you?? Anyways there is no issueswith the connectivity as well as the portal instance is up. Previouslythere were issues with the IHS instance but now the connectivity is fine.Am wondering about the extemplating settings on VCM side and also pleaseprovide an info if possible on how these presentation templates pop upin VCM from portal at a back end. Thanks. We are still out of luck

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor,and Service Team – “CAST”
Ameriprise Financial, Inc. | VanenburgIT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +919849468374 | Email: Harsha.x.saimanju@ampf.com

"eLink Entry: Vignette V7 andV8 Web Content Management" <v7webcontentmanagement@elinkkc.opentext.com>

03/30/2011 06:15 PM

Please respond to
MTg3MTg4NDMA@elinkkc.opentext.com

To	"eLink Recipient" <devnull@elinkkc.opentext.com>
cc
Subject	RE Presentation templates issue

REPresentation templates issue

Posted by qsaifudd(Saifuddin, Qutubuddin) On 2011/03/30 08:42

Check connectivity from VCMto preview portal machine is still working? [No firewall issues]

Also when you open the Templateon VCM the Preview portal instance should be up.

Best regards

Qutubuddin Saifuddin

Senior Consultant
America Services Organization

Phone: Mobile:		+1 (732) 354 4423 +1 (732) 397 7951 (optional)
Email:		Qutubuddin.Saifuddin@opentext.com
Web site:		http://www.opentext.com/

Vignetteis now Open Text.
Please update your address book with my new email address.

This email is protected by domestic and internationalcopyright laws and treaties and is the property of Open Text Corporation,it may contain confidential and/or trade secret information of the OpenText Corporation and/or its subsidiaries (OTC), and may be subject to legalprivilege in favor of OTC. This email may only be lawfully received, accessed,displayed on a computer screen, printed, copied, and/or used by the specificaddressee(s) named above ("Authorized Recipient") for the purposefor which it was sent by OTC. All other rights and licenses to this emailare fully reserved to OTC. If you are not an Authorized Recipient, youare required to immediately delete this email in its entirety without printing,copying, using, and/or re-transmitting this email, either in whole or inpart. The transmission of this email by OTC is not to be construed as awaiver by OTC and/or the individual sending this email on behalf of OTCof any of their respective rights or privileges at law or otherwise, howsoeverarising.

From: eLink Entry: Vignette V7 andV8 Web Content Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Wednesday, March 30, 2011 2:35 AM
To: eLink Recipient
Subject: Presentation templates issue

Presentationtemplates issue

Posted by harsha.x.saimanju@ampf.com(Sai Manju Sree, Harsha) On 2011/03/30 02:34

Hi
I am not able to open the presentation templates properly. The Portal/VCMSite drop down is not loading with the list of sites. The DNS names domatch and this was working fine till recently. Also even if this loads,once I try to load the Portal/Menu item dropdown below it, the previoussite option dropdown goes away. Please help

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor, and Service Team – “CAST”
Ameriprise Financial, Inc. | Vanenburg IT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +91 9849468374 | Email: Harsha.x.saimanju@ampf.com
----------------------------------------- ******************************************************************************"This message and any attachments are solely for the intended recipientand may contain confidential or privileged information. If you are notthe intended recipient, any disclosure, copying, use, or distribution ofthe information included in this message and any attachments is prohibited.If you have received this communication in error, please notify us by replye-mail and immediately and permanently delete this message and any attachments.Thank you." ******************************************************************************

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Forum:	VignetteV7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01

Attachment Links:

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image002.jpg(4 KB)

[To post a comment, use the normal replyfunction]
Topic:	Presentationtemplates issue
Forum:	VignetteV7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01

[attachment "image003.gif"deleted by Harsha X SaiManju/Corp/AMPF] [attachment "image002.jpg"deleted by Harsha X SaiManju/Corp/AMPF]
-----------------------------------------******************************************************************************"This message and any attachments are solely for the intendedrecipient and may contain confidential or privileged information.If you are not the intended recipient, any disclosure, copying,use, or distribution of the information included in this messageand any attachments is prohibited. If you have received thiscommunication in error, please notify us by reply e-mail andimmediately and permanently delete this message and anyattachments. Thank you."******************************************************************************

Qutubuddin

Please open a VOLSS ticket.

Support will be able to help you with this. They will needs to review all your current DPM Resource setting and your Preview environment setup details to find a solution.

Best regards

Qutubuddin Saifuddin

Senior Consultant
America Services Organization

Phone: Mobile:		+1 (732) 354 4423 +1 (732) 397 7951 (optional)
Email:		Qutubuddin.Saifuddin@opentext.com
Web site:		http://www.opentext.com/

Vignette is now Open Text.
Please update your address book with my new email address.

This email is protected by domestic and international copyright laws and treaties and is the property of Open Text Corporation, it may contain confidential and/or trade secret information of the Open Text Corporation and/or its subsidiaries (OTC), and may be subject to legal privilege in favor of OTC. This email may only be lawfully received, accessed, displayed on a computer screen, printed, copied, and/or used by the specific addressee(s) named above ("Authorized Recipient") for the purpose for which it was sent by OTC. All other rights and licenses to this email are fully reserved to OTC. If you are not an Authorized Recipient, you are required to immediately delete this email in its entirety without printing, copying, using, and/or re-transmitting this email, either in whole or in part. The transmission of this email by OTC is not to be construed as a waiver by OTC and/or the individual sending this email on behalf of OTC of any of their respective rights or privileges at law or otherwise, howsoever arising.

From: eLink Entry: Vignette V7 and V8 Web Content Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Friday, April 01, 2011 1:13 AM
To: eLink Recipient
Subject: Re RE Presentation templates issue

Re RE Presentation templates issue

Posted by harsha.x.saimanju@ampf.com (Sai Manju Sree, Harsha) On 2011/04/01 01:11

Hi Qutub,
How are you?? Anyways there is no issues with the connectivity as well as the portal instance is up. Previously there were issues with the IHS instance but now the connectivity is fine. Am wondering about the extemplating settings on VCM side and also please provide an info if possible on how these presentation templates pop up in VCM from portal at a back end. Thanks. We are still out of luck

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor, and Service Team – “CAST”
Ameriprise Financial, Inc. | Vanenburg IT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +91 9849468374 | Email: Harsha.x.saimanju@ampf.com

"eLink Entry: Vignette V7 and V8 Web Content Management" <v7webcontentmanagement@elinkkc.opentext.com>

03/30/2011 06:15 PM

Please respond to
MTg3MTg4NDMA@elinkkc.opentext.com

To	"eLink Recipient" <devnull@elinkkc.opentext.com>
cc
Subject	RE Presentation templates issue

RE Presentation templates issue

Posted by qsaifudd (Saifuddin, Qutubuddin) On 2011/03/30 08:42

Check connectivity from VCM to preview portal machine is still working? [No firewall issues]

Also when you open the Template on VCM the Preview portal instance should be up.

Best regards

Qutubuddin Saifuddin

Senior Consultant
America Services Organization

Phone: Mobile:		+1 (732) 354 4423 +1 (732) 397 7951 (optional)
Email:		Qutubuddin.Saifuddin@opentext.com
Web site:		http://www.opentext.com/

Vignette is now Open Text.
Please update your address book with my new email address.

This email is protected by domestic and international copyright laws and treaties and is the property of Open Text Corporation, it may contain confidential and/or trade secret information of the Open Text Corporation and/or its subsidiaries (OTC), and may be subject to legal privilege in favor of OTC. This email may only be lawfully received, accessed, displayed on a computer screen, printed, copied, and/or used by the specific addressee(s) named above ("Authorized Recipient") for the purpose for which it was sent by OTC. All other rights and licenses to this email are fully reserved to OTC. If you are not an Authorized Recipient, you are required to immediately delete this email in its entirety without printing, copying, using, and/or re-transmitting this email, either in whole or in part. The transmission of this email by OTC is not to be construed as a waiver by OTC and/or the individual sending this email on behalf of OTC of any of their respective rights or privileges at law or otherwise, howsoever arising.

From: eLink Entry: Vignette V7 and V8 Web Content Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Wednesday, March 30, 2011 2:35 AM
To: eLink Recipient
Subject: Presentation templates issue

Presentation templates issue

Posted by harsha.x.saimanju@ampf.com (Sai Manju Sree, Harsha) On 2011/03/30 02:34

Hi
I am not able to open the presentation templates properly. The Portal/VCM Site drop down is not loading with the list of sites. The DNS names do match and this was working fine till recently. Also even if this loads, once I try to load the Portal/Menu item dropdown below it, the previous site option dropdown goes away. Please help

>>>>>>>>>>>>>>>

Thanks & Regards,
S M S Harsha | Client, Advisor, and Service Team – “CAST”
Ameriprise Financial, Inc. | Vanenburg IT Park | Hyderabad
(O): +91 40-40240000 X 9821 | (M): +91 9849468374 | Email: Harsha.x.saimanju@ampf.com
----------------------------------------- ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." ******************************************************************************

[To post a comment, use the normal reply function]
Forum:	Vignette V7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01

Attachment Links:

image003.gif (1 KB)

image002.jpg (4 KB)

[To post a comment, use the normal reply function]
Topic:	Presentation templates issue
Forum:	Vignette V7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01

[attachment "image003.gif" deleted by Harsha X SaiManju/Corp/AMPF] [attachment "image002.jpg" deleted by Harsha X SaiManju/Corp/AMPF]
----------------------------------------- ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." ******************************************************************************

[To post a comment, use the normal reply function]
Topic:	Presentation templates issue
Forum:	Vignette V7 and V8 Web Content Management
Livelink Server:	knowledge-wlweb01