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Manipulating User timezone in Python script

Raghavan_K.V.V

I am trying to manipulate user timezone in a python script by retrieving it using

sUserTimeZone = user.getCustomAttributeValue('ITS_TimeZone')

and setting a common value to all users.

However, I always get a null result. Can you please tell me a better way to retrieve this?

Regards

Raghav

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chyder

This should work if ITS_TimeZone is set for the user. Couldyou attach enough code to reproduce the issue? For example, how is the “user”variable populated?

-Curtis

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Subject: Manipulating User timezone in Python script

Manipulating User timezone in Python script

Posted by kvv.raghavan@tcs.com (K.V.V, Raghavan) On 2011/04/13 12:49

I am trying to manipulate user timezone in a python script by retrieving it using

sUserTimeZone = user.getCustomAttributeValue('ITS_TimeZone')

and setting a common value to all users.

However, I always get a null result. Can you please tell me a better way to retrieve this?

Regards

Raghav

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Raghavan_K.V.V

Here is the code:

Basically, I am trying to get all the user objects in the users folder and retrieve ITS_TimeZone value. I can see this value set for the users in Edit Custom Attributes page.

Regards

chyder

That code should work (I’ve tested it). Just keep in mind thatusers that don’t have a timezone set will default to the system timezone (andwill return “None”/”Null”).

-Curtis

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Sent: Thursday, April 14, 2011 12:04 AM
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Subject: RE Manipulating User timezone in Python script

RE Manipulating User timezone in Python script

Posted by kvv.raghavan@tcs.com (K.V.V, Raghavan) On 2011/04/14 02:00

Here is the code:

Basically, I am trying to get all the user objects in the users folder and retrieve ITS_TimeZone value. I can see this value set for the users in Edit Custom Attributes page.

Regards

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Topic:	Manipulating User timezone in Python script
Forum:	Vignette Collaboration Developers Forum
Livelink Server:	knowledge-wlweb01

Raghavan_K.V.V

Hi Curtis

Thanks. When I try to set a common value for ITS_TimeZone with the code below, I see that it adds the attribute instead of changing the value. Example: Already ITS_TimeZone for a user is Africa/Abidjan and after I run the setcustomattribute, there are 2 ITS_TimeZone attributes one with Africa/Abidjan and the other with the new value I have set.

One difference between these 2 attributes is that the new one that gets created with Setcustomattribute has the searchable field as True while the existing attribute has this field as False.

Any idea why the attribute gets added instead of an update?

Regards

chyder

Do you know where “setCustomAttribute” is defined? Is it in kam.py? If so, you might try removing the “oUser.commit()” because the “setCustomAttribute”in kam.py already contains a commit.

If “setCustomAttribute” is defined elsewhere, make sure thatmethod is removing the attribute before adding it again.

-Curtis

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Subject: RE RE Manipulating User timezone in Python script

RE RE Manipulating User timezone in Python script

Posted by kvv.raghavan@tcs.com (K.V.V, Raghavan) On 2011/04/15 06:25

Hi Curtis

One difference between these 2 attributes is that the new one that gets created with Setcu! stomattribute has the searchable field as True while the existing attribute has this field as False.

Any idea why the attribute gets added instead of an update?

Regards

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Topic:	Manipulating User timezone in Python script
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Tim_Kuenster

Hello Raghav,

I have exactly the same code in one of my scripts - which utilizes the setCustomAttribute function from kam.py.

I have two thoughts -

1) do a refresh() on the user object just before your setCustomAttribute

2) make sure that the setCustomAttribute function that you are using removes the existing custom attribute for time zone first (the one in kam.py does this).

oUsersFolder = kmSession.getKMObjectFromLogicalName('usersFolder')
vAllUsers = oUsersFolder.getChildren()
for i in range(vAllUsers.size()):
    oUser = vAllUsers.getKMObject(i)
    if oUser.getUserID() != 'admin':
       oUser.refresh()
       setCustomAttribute(kmSession, oUser, "ITS_TimeZone", "Europe/Berlin", "String", 1)
       oUser.commit() # You can leave this out if using kam.py as Curtis mentions but a double commit should add a second attribute (it doesn't in my code)