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Download Error.

Ananda_31091

hi All,

when ever i try to download any file from the teamsite i get the following error(Please find the Attachment).

can any body tell me why i am getting this and also tell me how to resolve.

i am using

Teamsite 6.7.1
java version 6

Thanks in Advance

Regards,
Ananda

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moonkhanna

Your C:\iwtemp directory may have gotten corrupted. Back this up and delete it. Try again.

Ananda_31091

Your C:\iwtemp directory may have gotten corrupted. Back this up and delete it. Try again.

thanks for replying.

i have deleted the c:\IWTemp file and tried to download the file again but got the same error. after i get the error i will click on ok, and click on close but i am getting new pop up window which tells about error.

please see the attachment.

any help would be appreciated greatly.

Regards,
Ananda

Antharix

Ok. Now try pointing the the file manage to another folder on the C: drive . You may create a peer directory to c:\iwtemp for this purpose.

Ananda_31091

Ok. Now try pointing the the file manage to another folder on the C: drive . You may create a peer directory to c:\iwtemp for this purpose.

hi

how can i modify the file manage to point to another folder..

could you please tell this in detail...

i have even created the peer folder as you said..but still not able to dounload, getting the same error.

Antharix

Go to mylocalfiles section and in that screen you will find a option called settings (on the top right side of the container that lists files). Here you may set pointer to the new folder you created.

Ananda_31091

Go to mylocalfiles section and in that screen you will find a option called settings (on the top right side of the container that lists files). Here you may set pointer to the new folder you created.

Hi,

i have done the above said changes but still it is giving the same error.

it is not able to create the path in the specified folder.

any idea why?

hi one small question,

what do i have to put under file type and remote setup tabs.

i have mentioned nothing under the remote setup but under file type i have mentioned .doc,.pdf,.xls.

this is ok?

Regards,
Ananda

moonkhanna

Ananda,

Are you able to reproduce the issue on another machine ?

Ananda_31091

Ananda,

Are you able to reproduce the issue on another machine ?

Hi,

i am using 2 teamsite boxes.

from i box i can manage to download the files from teamsite with modifying some java proxy settings.

but i am not able to download the file from the 2nd box even though i have done the same changes.

Regards,
Ananda

moonkhanna

which browser are you using? Are the browsers on both the machine same

Ananda_31091

which browser are you using? Are the browsers on both the machine same

yes.
i am using IE 6

TestPOJO.zip

Agarwal

Are you able to import the files on the machine where you are getting the download error.

Thanks
Akshat Agarwal

rateReports.rptdesign

Ananda_31091

Are you able to import the files on the machine where you are getting the download error.

Thanks
Akshat Agarwal

Hi,

i am able to import the files.

Thanks,
Ananda