Template Based Email - grouptask

One problem I'm having is when a grouptask follows an email and I want the email to go to all the members of the group. It's not an option to set up email aliases that correspond to all the various UNIX groups we have - that's just not feasible. So what I'm doing is in the <iw_perl> section of the ****_iwmailheader.tpl file, figuring out the members of the froup and building the <to> section of the template dynamically. The problem is, when I insert the perl variable that contains all the <iwov_emailmap> entried for the members of the group, it doesn't resolve these into <addr> tags as I would expect - it simply leaves the text of the variable in there without interpreting it.

For example, in the iw_perl section, I build a variable that contains the following string:

$to = '<iwov_emailmap user="wbox" />
<iwov_emailmap user="dsmith" />';

Then in the <to> tag that builds the headers, I insert this:

<iw_value name='$to' />

But this doesn't work - it appears to interpret the <iwov_emailmap> parts before the variable value is inserted into the header. Or something like that. What ends up in the log file for the header is this (I haven't figured out how to do indentation for tags in these posts - sorry):

<addr>{iw_value name=\"\"/}@nike.com</addr>

<headers>

<to>
<iwov_emailmap user="wbox" />
<iwov_emailmap user="dsmit6" />





</to>

<cc>

</cc>

<from>

<addr fullname="Interwoven">iwoven@camb2ep2.nike.com</addr>
</from>

<subject>
IW Workflow: 4176 Ready for IT QA

</subject>
</headers>

Is it not possible to do what I want to do?

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

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Comments

Migrateduser

OK, what I've managed to discover is pretty weird - maybe just because I don't know how these presentation templates work very well. I can get the <addr> tags I need in the <iw_perl> section by calling TeamSite: Smiley Tongue

T::iwov_emailmap::get_email() directly. That solves my problem of getting the right stuff into the <to> tag with a variable. But I discovered that when I try to set a perl variable (in the <iw_perl> section) as follows:

$temp = "<iwov_emailmap user='jsmith' />";

It interprets that inline and the variable $temp ends up containing nothing, but this is embedded in the header before the <headers> tag:

<addr>@nike.com</addr>

and the thing subsequently fails, even though I don't embed that variable $temp inside the <headers> tag anywhere. What's really going on, and is there a better way than what I'm doing?

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

james1

The reason you see the behavior you see is because the PT compiler makes only one pass. The <iw_value> tag is replaced by the text you assigned to the Perl variable "to". The fact that the value of that variable looks like more PT tags is ignored by the PT compiler. This is by design, probably for efficiency's sake, and probably to prevent accidental interpretation of actual text that might happen to look like a PT tag.

I suspect that what you want to do is:

<iw_perl>
my @users = ();
... build up list of users getting email ...
</iw_perl>
<iw_iterate ... iterate over "@users" ...>
<iwov_emailmap user" ... iw_iterate iteration var ... "/>
</iw_iterate>

In other words, bring your PT tags (<iwov_emailmap>) out of your <iw_perl> section.

-- James

Migrateduser

Can you please point me to where the <iw_iterate> tag is documented? Thanks...

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

james1

http://your_teamsite_server/iw/help/tst/pt/TeamSite__PT__iw_iterate.html

Assuming that TeamSite Templating is also installed on your_teamsite_server.

-- James

Migrateduser

Here is one implementation, following the approach suggested by James.

<headers>
    <!-- Send the message to the owner of the target task.
         If the target task does not have an owner (i.e., owner = "<no user">)
         then send the task to each user and group in the "users" element.
    -->
    <to>
        <iw_if expr='{iw_value name="dcr.workflowinformation.task[1]@owner"/} ne "&lt;no user&gt;"'>
        <iw_then>
            <iwov_emailmap user='{iw_value name="dcr.workflowinformation.task[1]@owner"/}' />
        </iw_then>
        <iw_else>
            <iw_iterate var='user' list='dcr.workflowinformation.task[1].users.user'>
                <iwov_emailmap user='{iw_value name="user@v"/}' />
            </iw_iterate>
            <iw_iterate var='group' list='dcr.workflowinformation.task[1].users.group'>
                <iwov_emailmap user='{iw_value name="group@v"/}' />
            </iw_iterate>
        </iw_else>
        </iw_if>
    </to>

etc.

If you don't need or want to send messages to groups, you may omit the second iteration.

Brinko Kobrin
Interwoven Staff Engineer