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Next Generation Tag UI and TeamSite Patch 4518
eehall
So, we just installed the latest patch for TeamSite 6.7.1 SP 1 on our Linux server. During the course of regression testing we encountered the following error in the UI when trying to tag some, but not every, dcr:
" A system error has occurred, please contact your system administrator "
in the servletd_out.log we found the following error message and subsequent java messages:
2008-05-20 14:21:44,461 ERROR com.interwoven.ui.tagui.LaunchNextGenTagUICommand - Exception while merging DCT rules with DCR data, merged DCR=null
2008-05-20 14:21:44,461 ERROR com.interwoven.ui.tagui.LaunchNextGenTagUICommand - LaunchNextGenTagUICommand caught unexpected exception while processing these files: /iwmnt/default/main/Discovery.com/PlanetGreen/WORKAREA/editorial/templatedata/articles/editorial-article/data/on-tv/greenovate/2008-04/slideshow-welcome-greenovate.dcr
java.lang.Exception: Metadata record corrupted: Fatal XML Error at line 1, column 15
Message: The value following "version" in the XML declaration must be a quoted string.
at com.interwoven.ui.tagui.util.CSsdkAdaptor.getMetadata(CSsdkAdaptor.java:623)
at com.interwoven.ui.tagui.util.BackendAdaptor.getMetadata(BackendAdaptor.java:733)
at com.interwoven.ui.tagui.DCREAConverterHandler.generateDCR(DCREAConverterHandler.java:68)
at com.interwoven.ui.tagui.LaunchNextGenTagUICommand.buildDCRDocument(LaunchNextGenTagUICommand.java:554)
at com.interwoven.ui.tagui.LaunchNextGenTagUICommand.populateJSPBeanForSingleFile(LaunchNextGenTagUICommand.java:209)
at com.interwoven.ui.tagui.LaunchNextGenTagUICommand.execute(LaunchNextGenTagUICommand.java:155)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommand(CommandHandler.java:419)
at com.interwoven.ui.base.impl.command.CommandCallbackContextImpl.callback(CommandCallbackContextImpl.java:45)
at com.interwoven.ui.base.wizard.WizardCommand.execute(WizardCommand.java:115)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:141)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
We only have a couple custom preprocessors in place, neither of them look to directly rewrite the XML document statement.
Anyone seen this before?
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Comments
Migrateduser
check your TagUI config files (
/local/config/{datacapture, metadata-rules}.cfg) for XML conformance and unicode byte order marks (BOM). There's an known issue with BOM (even on UTF-8 files).
Clark
Migrateduser
hey,
i am sure you are getting this error with one or two files when you are either hitting "Save and close" or when you are trying to retag that file which already has been tagged with metadata greater than a particular size.
try to isolate the file for which you get this error.
If this is the case, its a known issue for which the fix might come in the next versions if any.
-audi