Inlinelink paste link throwing error in IE for Image

Hi,

Here's another Inlinelinks question. We are using DPM with Inlinelinks. There are 4 different tests I am running to test embedded links in an ephox editor.

Firefox 3.x via AppConsole

Firefox 3.x via Portal

Internet Explorer 7 via AppConsole

Internet Explorer 7 via Portal

When I try to embed an image in the ephox editor with IE via the portal, I get an error "An unexpected error occurred". I don't get the error using any other test. I traced the error to:

function ldfCallback(id, xml)

The error message alert is there in the function. It looks like it's trying to make an AJAX call to /vgn-ext-links/secure/buildLink.do. Does anyone have an idea of why this would fail with IE via the Portal?

Thanks,

Eric

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Mario_DAnna

What about testing with IE8 where you can try using the debugging tools to understand what the cause of the issue might be. Don't tell me that your company still uses IE7....

-m

From: eLink Entry: Discussion Group - Web Experience Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Thursday, December 22, 2011 5:20 PM
To: eLink Recipient
Subject: Inlinelink paste link throwing error in IE for Image

Inlinelink paste link throwing error in IE for Image

Posted by eborisow@us.imshealth.com (Borisow, Eric) On 12-22-2011 11:13

Hi,

Here's another Inlinelinks question. We are using DPM with Inlinelinks. There are 4 different tests I am running to test embedded links in an ephox editor.

Firefox 3.x via AppConsole

Firefox 3.x via Portal

Internet Explorer 7 via AppConsole

Internet Explorer 7 via Portal

When I try to embed an image in the ephox editor with IE via the portal, I get an error "An unexpected error occurred". I don't get the error using any other test. I traced the error to:

function ldfCallback(id, xml)

Thanks,

Eric

[To post a comment, use the normal reply function]
Forum:	Discussion Group - Web Experience Management
Content Server:	Knowledge Center

Eric Borisow

Mario,

Thanks... I'll try it with IE 8 and see what happens. Maybe IE 7 has a problem with the fact that portal is running one server and VCM is on another, even though it's all happening through TAS. Anyway, I'll try it with 8 and let you know.

Thanks,

Eric

Eric Borisow

Mario,

I tried it with IE 8 and I'm getting the same error. Here is the info that's in the GET request to the server:

POST http://cdtscms12p.customer.rxcorp.com/vgn-ext-links/secure/buildLink.do HTTP/1.1

Accept: */*

Accept-Language: en-US

Connection: Keep-Alive

Content-Type: application/x-www-form-urlencoded

Referer: http://cdtscms12p.customer.rxcorp.com/AppConsole/secure/cmaViewer.do?spfAId=6f38402d23d54310VgnVCM10000076192ca2RCRD&propertiesClose=true

UA-CPU: x86

Accept-Encoding: gzip, deflate

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB7.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; MS-RTC LM 8; MS-RTC EA 2; .NET4.0C; .NET4.0E)

Host: cdtscms12p.customer.rxcorp.com

Content-Length: 1844

Pragma: no-cache

Cookie: ys-vui-cps-ui-ice-page=o%3AeditMode%3Db%253A0; ys-vui-cps-ui-tool=o%3Ax%3Dn%253A105%5Ey%3Dn%253A141%5Epinned%3Db%253A0; ys-vui-cps-ui-ice-logform-mini=o%3Ahidden%3Db%253A0; ys-vui-cps-ui-tool-mini=o%3Ahidden%3Db%253A1; JSESSIONID=184CFE0C3B676EA50DD5BF5CA86EA72C.portal1; previousPage=

xml=%26amp%3Blt%3BImageDefinitionForm%26amp%3Bgt%3B%26amp%3Blt%3BVignVCMId%26amp%3Bgt%3B%26amp%3Blt%3B%2FVignVCMId%26amp%3Bgt%3B%26amp%3Blt%3BVignStatus%26amp%3Bgt%3Bunapproved%26amp%3Blt%3B%2FVignStatus%26amp%3Bgt%3B%26amp%3Blt%3BLINKDATADEFINITION-ID%2F%26amp%3Bgt%3B%26amp%3Blt%3BLINKDATADEFINITION-LINKTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BLDD-LINKTYPE%26amp%3Bgt%3BSF%26amp%3Blt%3B%2FLDD-LINKTYPE%26amp%3Bgt%3B%26amp%3Blt%3BLDD-BUILDERCLASS%26amp%3Bgt%3Bcom.sample.widgets.inline.CPSInlineLinkAndImageBuilder%26amp%3Blt%3B%2FLDD-BUILDERCLASS%26amp%3Bgt%3B%26amp%3Blt%3BLDD-COEFIELDNAME%26amp%3Bgt%3BEPHOX%26amp%3Blt%3B%2FLDD-COEFIELDNAME%26amp%3Bgt%3B%26amp%3Blt%3BV7MGMT-INLINK%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-OWNERID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CONTENTGUID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-STATICPATH%26amp%3Bgt%3B%2Fintranet%2FImage%20Library%2FIcons%20(word%2C%20excel%2C%20ppt)%2Ficon_xls.gif%26amp%3Blt%3B%2FINLINK-STATICPATH%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-LINKTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-TAGTYPE%26amp%3Bgt%3Bimg%26amp%3Blt%3B%2FINLINK-TAGTYPE%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ALTTEXT%26amp%3Bgt%3BTest%20image%20%233%26amp%3Blt%3B%2FINLINK-ALTTEXT%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNELGUID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-EXTURL%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNEL%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-OPENWIN%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-WIDTH%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-HEIGHT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CONTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-FORMAT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNELFORMAT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-FILEWRAPPER%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ASSATTRID%2F%26amp%3Bgt%3B%26amp%3Blt%3B%2FV7MGMT-INLINK%26amp%3Bgt%3B%26amp%3Blt%3B%2FImageDefinitionForm%26amp%3Bgt%3B

And, here's the output. It actually returns a status of 200 according to the server.

HTTP/1.1 200 OK

Date: Thu, 22 Dec 2011 18:28:04 GMT

Server: Microsoft-IIS/6.0

X-Powered-By: ASP.NET

Date: Thu, 22 Dec 2011 18:28:04 GMT

Content-Type: text/html

Content-Length: 215

{"field":"EPHOX","tagType":"img","error":"","link":"<img id=\"static_file~/deployedfiles~\" src=\"/deployedfiles/intranet/Image%20Library/Icons%20(word,%20excel,%20ppt)/icon_xls.gif\" alt=\"Test image #3\" />"}

Thanks,

Eric

Mario_DAnna

I will test it, but are you sure that you have the *latest* bits of appsvcs-extensions-801 (Content Workspaces Extensions) ? When did you get them ?

From: eLink Entry: Discussion Group - Web Experience Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Thursday, December 22, 2011 7:43 PM
To: eLink Recipient
Subject: Inlinelink paste link throwing error in IE for Image

Inlinelink paste link throwing error in IE for Image

Posted by eborisow@us.imshealth.com (Borisow, Eric) On 12-22-2011 13:38

Mario,

I tried it with IE 8 and I'm getting the same error. Here is the info that's in the GET request to the server:

POST http://cdtscms12p.customer.rxcorp.com/vgn-ext-links/secure/buildLink.do HTTP/1.1

Accept: */*

Accept-Language: en-US

Connection: Keep-Alive

Content-Type: application/x-www-form-urlencoded

Referer: http://cdtscms12p.customer.rxcorp.com/AppConsole/secure/cmaViewer.do?spfAId=6f38402d23d54310VgnVCM10000076192ca2RCRD&propertiesClose=true

UA-CPU: x86

Accept-Encoding: gzip, deflate

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB7.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; MS-RTC LM 8; MS-RTC EA 2; .NET! 4.0C; NET4.0E)

Host: cdtscms12p.customer.rxcorp.com

Content-Length: 1844

Pragma: no-cache

xml=%26amp%3Blt%3BImageDefinitionForm%26amp%3Bgt%3B%26amp%3Blt%3BVignVCMId%26amp%3Bgt%3B%26amp%3Blt%3B%2FVignVCMId%26amp%3Bgt%3B%26amp%3Blt%3BVignStatus%26amp%3Bgt%3Bunapproved%26amp%3Blt%3B%2FVignStatus%26amp%3Bgt%3B%26amp%3Blt%3BLINKDATADEFINITION-ID%2F%26amp%3Bgt%3B%26amp%3Blt%3BLINKDATADEFINITION-LINKTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BLDD-LINKTYPE%26amp%3Bgt%3BSF%26amp%3Blt%3B%2FLDD-LINKTYPE%26amp%3Bgt%3B%26amp%3Blt%3BLDD-BUILDERCLASS%26amp%3Bgt%3Bcom.sample.widgets.inline.CPSInlineLinkAndImageBuilder%26amp%3Blt%3B%2FLDD-BUILDERCLASS%26amp%3Bgt%3B%26amp%3Blt%3BLDD-COEFIELDNAME%26amp%3Bgt%3BEPHOX%26amp%3Blt%3B%2FLDD-COEFIELDNAME%26amp%3Bgt%3B%26amp%3Blt%3BV7MGMT-INLINK%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-OWNERID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CONTENTGUID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-STATICPATH%26amp%3Bgt%3B%2Fintranet%2FImage%20Library%2FIcons%20(word%2C%20excel%2C%20ppt)%2Ficon_xls.gif%26amp%3Blt%3B%2FINLINK-S! TATICPATH %26amp%3Bgt%3B%26amp%3Blt%3BINLINK-LINKTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-TAGTYPE%26amp%3Bgt%3Bimg%26amp%3Blt%3B%2FINLINK-TAGTYPE%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ALTTEXT%26amp%3Bgt%3BTest%20image%20%233%26amp%3Blt%3B%2FINLINK-ALTTEXT%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNELGUID%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-EXTURL%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNEL%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-OPENWIN%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-WIDTH%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-HEIGHT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CONTEXT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-FORMAT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-CHANNELFORMAT%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-FILEWRAPPER%2F%26amp%3Bgt%3B%26amp%3Blt%3BINLINK-ASSATTRID%2F%26amp%3Bgt%3B%26amp%3Blt%3B%2FV7MGMT-INLINK%26amp%3Bgt%3B%26amp%3Blt%3B%2FImageDefinitionForm%26amp%3Bgt%3B

And, here's the output. It actually returns a status of 200 according to the server.

HTTP/1.1 200 OK

Date: Thu, 22 Dec 2011 18:28:04 GMT

Server: Microsoft-IIS/6.0

X-Powered-By: ASP.NET

Date: Thu, 22 Dec 2011 18:28:04 GMT

Content-Type: text/html

Content-Length: 215

! Thanks,

Eric

[To post a comment, use the normal reply function]
Topic:	Inlinelink paste link throwing error in IE for Image
Forum:	Discussion Group - Web Experience Management
Content Server:	Knowledge Center

Eric Borisow

Mario,

I'll pull the latest bits to see if it's updated, but I found the problem and fix. I added some debug code to the script and found that IE is returning status code 12152 from the AJAX call. From what I found on google, it seems that the problem has to do with our use of Windows Integrated Authentication and this line in the script:

queryRequest.setRequestHeader("Connection", "close");

So, I commented the line out and it is now working on IE. So, to explain, we are using IIS 7 as our web server front-end and utilizing WIA to provide sso with the portal. So, it would seem that in that scenario, the Connection - close in the request header is causing the call to return 12152. When the line is commented out, then it's working. There may be a more elegant way to do a browser sniffing for the condition, but from what I read, the reason that line is generally used is to fix a bug in an older version of Firefox or something.

Thanks,

Eric

Mario_DAnna

Congratulations Eric for finding the reason of the issue, and thank you for letting the CoP aware. I am sure this might be useful for other people.

Thank you

ciao

Mario

From: eLink Entry: Discussion Group - Web Experience Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Thursday, December 22, 2011 9:58 PM
To: eLink Recipient
Subject: RE Inlinelink paste link throwing error in IE for Image

RE Inlinelink paste link throwing error in IE for Image

Posted by eborisow@us.imshealth.com (Borisow, Eric) On 12-22-2011 15:54

Mario,

queryRequest.setRequestHeader("Connection", "close");

Thanks,

Eric

[To post a comment, use the normal reply function]
Topic:	Inlinelink paste link throwing error in IE for Image
Forum:	Discussion Group - Web Experience Management
Content Server:	Knowledge Center