A worksite mp resource required for the requested item is currently unavailable

jaylin

Hi,

I just faced that error when i log in to the web component. The error messages are as follow
=======================================
com.imanage.cms.exceptions.cmsconnection.CmsConnectionPoolNotAvailableException:
CmsConnection pool is not available
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnectionOnce(
CmsConnectionPool.java:898)
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnectionViaVi
rtualConnection(CmsConnectionPool.java:834)
at com.imanage.cms.fc.cmsconnection.UserConnection.getConnectionImpl(Use
rConnection.java:45)
at com.imanage.cms.fc.cmsconnection.CmsConnectionVirtual.getConnection(C
msConnectionVirtual.java:382)
at com.imanage.cms.fc.cmsconnection.CmsConnectionVirtual.validateConnect
ion(CmsConnectionVirtual.java:210)
at com.imanage.cms.fc.cmsconnection.UserConnection.(UserConnection
.java:36)
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnection(CmsC
onnectionPool.java:785)
at com.imanage.cms.t2.jom.impl.PoolManager.getLoggedOnLibraryFor(PoolMan
ager.java:216)
at com.imanage.cms.t2.jom.impl.DefaultReconnector.getLibraryByName(Defau
ltReconnector.java:28)
at com.imanage.cms.t2.jom.impl.LibrarySessionImpl.getLoggedOnTrustee(Lib
rarySessionImpl.java:69)
at com.imanage.cms.t2.jom.impl.SessionImpl.logonImpl(SessionImpl.java:86
)
at com.imanage.cms.t2.jom.impl.LibrarySessionImpl.logon(LibrarySessionIm
pl.java:32)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.addLibrarySession(LibraryWrapperSourceImpl.java:113)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.ensureSessionInLibrarySessionPool(LibraryWrapperSourceImpl.java:96)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.getLibraryFromLibrarySession(LibraryWrapperSourceImpl.java:84)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.getLibraryWrapper(LibraryWrapperSourceImpl.java:25)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryRefresher.doIniti
alStep(LibraryRefresher.java:118)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryRefresher.doStep(
LibraryRefresher.java:48)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.Refresher.doStep(Refresh
er.java:50)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.Refresher.(Refresh
er.java:41)
at com.imanage.cms.t2.jom.impl.AppCache.ApplicationCacheImpl.startRefres
hing(ApplicationCacheImpl.java:126)
at com.imanage.cms.t2.jom.impl.AppCache.ApplicationCacheImpl.enable(Appl
icationCacheImpl.java:114)
at com.imanage.cms.api.workteam.impl.ApplicationCacheImpl.enable(Applica
tionCacheImpl.java:89)
at com.imanage.workteam.appservices.session.AppSessionManager.setupCache
(AppSessionManager.java:143)
at com.imanage.workteam.appservices.session.AppSessionManager.(App
SessionManager.java:62)
at com.imanage.workteam.appservices.session.AppSessionManager.getInstanc
e(AppSessionManager.java:310)
at com.imanage.workteam.BaseServlet.initServlet(BaseServlet.java:75)
at com.imanage.workteam.appservices.auth.LoginServlet.initServlet(LoginS
ervlet.java:54)
at com.imanage.workteam.AbstractBaseServlet.init(AbstractBaseServlet.jav
a:78)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.
java:935)
at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.jav
a:668)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:210)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:
2422)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatche
rValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:163)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContex
t.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:19
9)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java
:828)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.proce
ssConnection(Http11Protocol.java:700)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java
:584)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadP
ool.java:683)
at java.lang.Thread.run(Thread.java:534)
com.imanage.cms.exceptions.cmsconnection.CmsConnectionPoolNotAvailableException:
CmsConnection pool is not available
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnectionOnce(
CmsConnectionPool.java:898)
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnectionViaVi
rtualConnection(CmsConnectionPool.java:834)
at com.imanage.cms.fc.cmsconnection.UserConnection.getConnectionImpl(Use
rConnection.java:45)
at com.imanage.cms.fc.cmsconnection.CmsConnectionVirtual.getConnection(C
msConnectionVirtual.java:382)
at com.imanage.cms.fc.cmsconnection.CmsConnectionVirtual.validateConnect
ion(CmsConnectionVirtual.java:210)
at com.imanage.cms.fc.cmsconnection.UserConnection.(UserConnection
.java:36)
at com.imanage.cms.fc.cmsconnection.CmsConnectionPool.getConnection(CmsC
onnectionPool.java:785)
at com.imanage.cms.t2.jom.impl.PoolManager.getLoggedOnLibraryFor(PoolMan
ager.java:216)
at com.imanage.cms.t2.jom.impl.DefaultReconnector.getLibraryByName(Defau
ltReconnector.java:28)
at com.imanage.cms.t2.jom.impl.LibrarySessionImpl.getLoggedOnTrustee(Lib
rarySessionImpl.java:69)
at com.imanage.cms.t2.jom.impl.SessionImpl.logonImpl(SessionImpl.java:86
)
at com.imanage.cms.t2.jom.impl.LibrarySessionImpl.logon(LibrarySessionIm
pl.java:32)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.addLibrarySession(LibraryWrapperSourceImpl.java:113)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.ensureSessionInLibrarySessionPool(LibraryWrapperSourceImpl.java:96)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.getLibraryFromLibrarySession(LibraryWrapperSourceImpl.java:84)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryWrapperSourceImpl
.getLibraryWrapper(LibraryWrapperSourceImpl.java:25)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryRefresher.doServe
rTimeRecoveryStep(LibraryRefresher.java:66)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.LibraryRefresher.doStep(
LibraryRefresher.java:54)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.Refresher.doStep(Refresh
er.java:50)
at com.imanage.cms.t2.jom.impl.AppCache.refresh.HeartBeatThread.run(Hear
tBeatThread.java:36)
at com.imanage.cms.fc.base.ImThread.callRun(ImThread.java:1079)
at com.imanage.cms.fc.base.ImThread.executeOneLoop(ImThread.java:1202)
at com.imanage.cms.fc.thread.ThreadHWRunner.run(ThreadHWRunner.java:141)

at java.lang.Thread.run(Thread.java:534)

===================
Please help me out. otherwise, i have to reinstall Worksite.

Thanks,

Migrateduser

Just restart the CMS server and try to login once again.