OD Webservice fails: Content is not allowed in prolog

i'm using the example webservice client code (Java) to execute a deployment job, and i get this stack trace:


AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode: 
 faultString: org.xml.sax.SAXParseException: Content is not allowed in prolog.
 faultActor: 
 faultNode: 
 faultDetail: 
 {http://xml.apache.org/axis/}stackTrace: org.xml.sax.SAXParseException: Content is not allowed in prolog.
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
 at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
 at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1411)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1038)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
 at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
 at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:807)
 at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
 at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:107)
 at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
 at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)
 at javax.xml.parsers.SAXParser.parse(SAXParser.java:395)
 at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
 at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
 at org.apache.axis.Message.getSOAPEnvelope(Message.java:377)
 at org.apache.axis.client.Call.invokeEngine(Call.java:2545)
 at org.apache.axis.client.Call.invoke(Call.java:2515)
 at org.apache.axis.client.Call.invoke(Call.java:2210)
 at org.apache.axis.client.Call.invoke(Call.java:2133)
 at org.apache.axis.client.Call.invoke(Call.java:1656)
 at iw.examples.axisgen.OpenDeployServiceBindingStub.startDeployment(OpenDeployServiceBindingStub.java:964)
 at com.adidas.od.client.DeployClient.main(DeployClient.java:172)


org.xml.sax.SAXParseException: Content is not allowed in prolog.
 at org.apache.axis.AxisFault.makeFault(AxisFault.java:129)
 at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:543)
 at org.apache.axis.Message.getSOAPEnvelope(Message.java:377)
 at org.apache.axis.client.Call.invokeEngine(Call.java:2545)
 at org.apache.axis.client.Call.invoke(Call.java:2515)
 at org.apache.axis.client.Call.invoke(Call.java:2210)
 at org.apache.axis.client.Call.invoke(Call.java:2133)
 at org.apache.axis.client.Call.invoke(Call.java:1656)
 at iw.examples.axisgen.OpenDeployServiceBindingStub.startDeployment(OpenDeployServiceBindingStub.java:964)
 at com.adidas.od.client.DeployClient.main(DeployClient.java:172)
Caused by: org.xml.sax.SAXParseException: Content is not allowed in prolog.
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
 at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
 at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1411)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1038)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
 at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
 at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
 at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:807)
 at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
 at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:107)
 at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
 at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)
 at javax.xml.parsers.SAXParser.parse(SAXParser.java:395)
 at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
 at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
 ... 8 more

i noticed when i just hit the webservice URL in my browser, nothing comes back (typically i'd expect to see an empty soap envelope XML)

below is the debug output from the example code:


using this client config: /Users/blinder/Documents/workspace/AdidasODClient/conf/ODClient.cfg
using ODClient.ASConfigName: /Users/blinder/Documents/workspace/AdidasODClient/conf/ASClient.cfg
Using ODClient.ODWebSvcName: ODWebSvc.cfg
Using config file: /Users/blinder/Documents/workspace/AdidasODClient/conf/ODWebSvc.cfg
Using ODClient.ODConfigName1: StartDeploy.cfg
Using config file: /Users/blinder/Documents/workspace/AdidasODClient/conf/StartDeploy.cfg

Using StartDeploy.DeployName: test
Using StartDeploy.DeployInstance: 
Using StartDeploy.LogLevel: VERBOSE
Using StartDeploy.Simulate: false
Using StartDeploy.Async: false
Using StartDeploy.KeyValuePairs: 

Call Access Service to Authenicate User.
Create an Access Service client
Using config file: /Users/blinder/Documents/workspace/AdidasODClient/conf/ASClient.cfg

Using ASClient.Hostname: [ip-removed]
Using ASClient.Port: 12973
Using ASClient.Transport: http
Using ASClient.AuthenSvc: localservice
Using ASClient.ContextLifeTime: 1209600000
Using ASClient.Locale: en_US
Using ASClient.Application: ODAdidasDeploy
Using ASClient.AppHostname: [ip-removed]
Using ASClient.UserName: MBSINTL\dpalmer
Using ASClient.UserPassword: 
Using ASClient.UserRole: {MYUSERROLE}

Constructed appData string: iwodrole={MYUSERROLE}.

Locate the Access Service
URL string http://[ip-removed]:12973/iw/services/csf/1.1/accessservice
Call locator for CSF Access service
Back from locate Access Service call
Call Access Service to do getCSFAccessServiceVersion()
Returned from getCSFAccessServiceVersion()
Got back version info:
major num: 1, minor num: 1, patch num: 0, auxInfo: CSF Access Service Version
Call Access Service to do getCSContext()
Returned from getCSContext()
Got back CSContext:
locale: en_US, appContext: ODAdidasDeploy, sessionString: , serverName: [ip-removed], cookieDomain: americas.media.global.loc, cookieName: iwov_auth_USBOS4DVM26

Locate the OpenDeploy Web Service
Using config file: /Users/blinder/Documents/workspace/AdidasODClient/conf/ODWebSvc.cfg
Using ODWebSvc.Hostname: [ip-removed]
Using ODWebSvc.Port: 9173
Using ODWebSvc.Transport: http

URL string for OpenDeploy Web Service http://[ip-removed]:9173/iw/services/cd/1.1/opendeployservice

Call locator for OpenDeploy Web Service
Back from locate OpenDeploy Web Service call

Call OpenDeploy Web Service to get it's version

**ERROR** Got RemoteException

**Message**: ; nested exception is: 
 org.xml.sax.SAXParseException: Content is not allowed in prolog.

Version object is null

Construct CSStartDeploymentParm
Setting keyValuePairArray to null

Call OpenDeploy Web Service to start a deployment

**ERROR** Got RemoteException

**Message**: ; nested exception is: 
 org.xml.sax.SAXParseException: Content is not allowed in prolog.

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Comments

blinder

ok, i figured out what was causing this particular problem. the reason was that the <webServices> directive in the $OD_HOME/etc/odbase.xml was commented out... so as soon as i uncommented and restarted OD, i now get this error:


**Message**: 1000, 7000, Details: message: REQUEST_DENIED
Request denied: AUTHEN_NOT_INITIALIZED
Item: Start deployment, Details: Authenication was not initialized. Cannot get user name and role from CSContextString

i am sure that this is a CSF authentication problem, but because there is nearly ZERO documentation on how to configure this thing, i'm at a loss... i mean looking through the support site, and the OD documentation, there is NOTHING on how to configure authentication... or if there is... IW is doing a great job at hiding it.

blinder

after some digging through configuration files... again, i worked out the problem... turns out that by default the configuration was set to look for the bootstrap admin as "Administrator" and our sys admins setup an account for ODAdmin.

IW: please please please PLEASE!!! would you add more detail in your documentation???? please? instead of me having to wade through the nearly endless ocean of configuration files, maybe in your documentation you could just say "hay, look in ****.cfg on line 32" or something? please?

and your example web service java client code is so bad its almost laughable. lines like this:


if (deployInst.equals("null")) { //... }

is just so rank amateur... perhaps code reviews would be a good idea before you publish something.

Migrateduser

I agree. Iwov docs aren't very helpful. You'll have to dig through the documents over and over, and it will lead you to just more documents. No central place for the complete docs....

Have you tried to use the java OD web services in a TS workflow? I don't think Iwov people even try that...

rabs


**Message**: 1000, 7000, Details: message: REQUEST_DENIED
Request denied: AUTHEN_NOT_INITIALIZED
Item: Start deployment, Details: Authenication was not initialized. Cannot get user name and role from CSContextString

For this particular problem, the following has resovled the problem various times...

To resolve this issue, a new new access service key needs to be generated.
1. Login as root
2. Run the iwsharedkeyfilegen located in /od-home/CSF/AccessService/bin.

3. After generating a new access service key file named “passphrase”, copy it to /od-home/CSF/AccessService/etc and /od-home/OpenDeployNG/etc and /iw-home/private/etc
4. Stop and restart the access service, OD base service and Teamsite services in order for the new key file to take effect.
5. Run /etc/init.d/iwaccess restart to restart access service
6. Run /etc/init.d/iwod60 restart to restart the OD Base server.

5. If the same error still occurs and Teamsite is working correctly, copy the passphrase file located at /iw-home/private/etc, to /od-home/CSF/AccessService/etc and /od-home/OpenDeployNG/etc, and then restart the access service and OD base services

IWOV seems unable explain why the passphrase needs to be synched.

Migrateduser

I know this is an old post, but I just had to use this method as well. Did a full server restart and it worked.

claudiag

I ran into this issue today, and the fix was similar, but we're on Windows (sigh).

If you're unlucky enough to be stuck with Windows, head to (for me that was

\Interwoven), find the passphrase file under

\Interwoven\TeamSite\install, and copy it to

\Interwoven\OpenDeployNG\etc,

\Interwoven\LiveSiteCSAuth\install\etc, and

\Interwoven\TeamSite\private\etc. Run an iwreset -ui and you should see your authentication issue disappear.