error stopping iw.server service | glibc - memory corruption?

looks to me like a bad mem address/corrupt location. has anyone seen this before? whats the cause/fix?

TS671Sp1, Patch4, Linux

[siyer@dctlap-ts01 etc]$ sudo /etc/init.d/iw.server start
Interwoven TeamSite starting ...
*** glibc detected *** double free or corruption (top): 0x083ab970 ***
[siyer@dctlap-ts01 etc]$
[siyer@dctlap-ts01 etc]$
[siyer@dctlap-ts01 etc]$ sudo /etc/init.d/iw.server stop
Interwoven TeamSite stopping. This may take a while...
ERROR: iwetcboot Error stopping TeamSite. Check /var/log/Interwoven/TeamSite/iwserver.log
[siyer@dctlap-ts01 etc]$
[siyer@dctlap-ts01 etc]$
[siyer@dctlap-ts01 etc]$
[siyer@dctlap-ts01 etc]$ tail -10f /var/log/Interwoven/TeamSite/iwserver.log
umount: /iwmnt/default: device is busy
umount: /iwmnt/default: device is busy
iwmount: Failed to umount ...
iwmount: Unmounting /iwmnt/iwadmin...
iwmount: Unmounting /iwmnt/legacy...
iwetcboot: Running iwstop ...
iwstop: FATAL ERROR: uvfs_signal /proc/fs/pmfs returned 1
iwstop: FATAL ERROR: "/opt/Interwoven/TeamSite/kernel/uvfs_signal iwserver is still mounted - umount"
ERROR: Failed to stop. (If iwserver process is still alive, try running '/etc/init.d/iw.server stop' again.) ---> Tried multiple times with same error message.
iw.server: ---------- STOPPED: Thu Sep 4 12:48:41 EDT 2008

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Comments

Migrateduser

If you run ps -ef, do you still see that process running?

MikaV

TS 6.7.2, Linux

We have a same problem. How did you solve this?

diago

using Teamsite 6.7.1 SP1 patch3 on redhat 4.5
same probleme
a case is open in interwoven without response today
fuser on /iwmnt/backingstore gives nothing
killing iw.server doesn't solve the problem as kernel module pmfs remains locked

diago

we finally found that updatedb process scan Teamsite iwmnt mount point
we add pmfs to PRUNEFS parameter in /etc/updatedb.conf and restart updatedb
and then
no process use Teamsite mount point and then backing store can be umounted