Discussions
Categories
Groups
Community Home
Categories
INTERNAL ENABLEMENT
POPULAR
PUBLIC CLOUD
PRIVATE CLOUD
Quick Links
MY LINKS
HELPFUL TIPS
Back to website
Home
Web CMS (TeamSite)
Not seeing either the liid or gum cookie drop on international domain
System
By default, Optimost drops cookies on the domain upon which the test is run, (i.e. mydomain.com). In the event that a domain is international, however, (i.e. mydomain.co.uk) Optimost must be either set to the appropriate domain by hand or set to be a third-party cookie (this can be found under 'Change activity tracking' at the Subject level).
Find more posts tagged with
Comments
Minh
This also needs to be changed for the "Change subject stickiness" option to get the stickies to work.
Migrateduser
Also of note in regards to stickiness: a gum cookie won't drop when stickiness is set to off. This can be adjusted in "Change stickiness" at the Subject level.
SarahOptimost
It is only necessary to do this when the domain has two parts (e.g mydomain.co.uk or mydomain.com.br). International domains with only one part (e.g. mydomain.it or mydomain.de) should work fine with the default settings.
Also, you would think that it is obvious when the liid cookie is set on the wrong domain using the default settings as no counters will fire (so all actions in the report would be zero) but this is not the case as Safari has a bug which will allow the cookie to be set on the whole of .co.uk for example, so you would still see a small amount of traffic (which only consists of Safari users) to each of the counters.
So if you are only seeing a fraction of the action rates expected in reports and the domain has two parts, check the cookie settings...