Would like to validate our process for the TS 6.5 upgrade to 6.7.2 on Windows 2003. We need to copy our users favorites to a new server that they will be running 6.7.2 on. Can I just copy the iw-entities folder over to the new server and this will populate the user favorites?
Support said this could be done since we are moving from one server to another. Our users and store will not change but like fish mentioned there are some additional steps that need to be taken but those are minimal. The backout process is self explanatory by restoring the previous iw-entity directory.