Task comment screen

Hi,

We're using a really simple workflow (workflow modeller) to submit files to our webserver and I can't work out how on earth to stop the comments box from appearing on one of our cgi tasks. The cgi task in question has the CGI script name "/iw-cc/transitiontask". It is preceeded by another CGI task with the CGI script name "/iw-cc/Workflow/WebTask.do". It is followed by a run of the mill submit task.

When the workflow reaches the CGI task before the submit, a prompt is displayed asking for the user to add comments:

"Add Comments for Task "

Does anyone know how to get rid of this?

many thanks,
Alyssa

Find more posts tagged with

Comments

Migrateduser

Also interested by this question.

A simple workflow always raises a window "add comments for task 123456"... but the workflow is already successfully finished; so when clicking next, an error message appears telling the task does not exist anymore.

Anybody meet and solve this problem?

Regards, Greg

santosh013

Gregyone,

Though it is tough without knowing your environment and without seeing your WFM,but still I must say that there are 2 folders under iw-wa(config and models).
If You want to change the instantiation screen You will have to override the default_config.xml.
For further knowledge go through the workflow manuals,they are quite clear.
Then even if You are unable to solve this, then Please attach your wfm to the post .

Thanks,

Adam Stoller

Hi,

We're using a really simple workflow (workflow modeller) to submit files to our webserver and I can't work out how on earth to stop the comments box from appearing on one of our cgi tasks. The cgi task in question has the CGI script name "/iw-cc/transitiontask". It is preceeded by another CGI task with the CGI script name "/iw-cc/Workflow/WebTask.do". It is followed by a run of the mill submit task.

When the workflow reaches the CGI task before the submit, a prompt is displayed asking for the user to add comments:

"Add Comments for Task "

Does anyone know how to get rid of this?

many thanks,
Alyssa

I don't believe you can control this if you are using OOTB CCI-URLs (like /iw-cc/transitiontask) - I believe it provides that dialog box because you are doing the transition in a manner outside the context of the TeamSite Workflow interface and would not be able to add the comment before you did the transition. This is a feature, though it probably would have been nice to make it optional or override-able, however I don't think it is.

I'm not sure about /iw-cc/Workflow/WebTask.do.

Note - santosh013 - this has nothing to do with the instantiation form

Migrateduser

Hi,

Is the CGI task you are transitioning from going to an External task?

Thanks,
James

Alyssa

We're transitioning to a deploy task. The reason we put in this CGI task in the first place was that we were encountering the same issue as Greg where a comment screen appeared even though the workflow had finished. We contacted support and they said this:

"The workaround for this bug is to have a dummy CGItask after the validate files cgitask. This cgitask should transition using the CCI URL transitiontask command. After this CGItask call whatever task the user needs to."

So we put this in and then encountered the second problem were a comment screen always appears.

I've attached our workflow ipm and config. (ts 6.7.2 sol 10).

Adam Stoller

I don't understand why you're calling

transitiontask

nor why you added the CGI Task.

How does

/iw-cc/Workflow/WebTask.do

transition to this [extra] CGI Task? Is it using

transitiontask

or is it doing a callback?

transitiontask is generally intended for links placed in HTML-formatted emails sent out by the workflow - if that's not your situation you should probably just use a regular callback (either

TeamSite::WFtask's CallBack(...,...)

TeamSite::CGI_lite's iwcallback(...,...)

) - neither of which will force a task comment screen to appear.

ReggieRWalker

Bumping this to see if anyone was able to solve the issue Greg was/is having...trying to get rid of that &$*#% task comment box!!!

rschmitt81

You have to call an auxillary cgi script that escapes the transition.


#!/opt/Interwoven/TeamSite/iw-perl/bin/iwperl
$| = 1;
use strict; # Try to catch errors as early as possible.
use CGI;
use URI::Escape;
use TeamSite::CGI_lite;
use TeamSite::WFtask;
use TeamSite::WFworkflow;
my $cgi = new CGI;
my $taskId = $cgi->param("iw_taskid");
my $task = new TeamSite::WFtask($taskId);
my $transition = "Flow156";
my $donePage = "/iw-cc/transitiontask?taskid=" . $taskId . "&transition=" . uri_escape($transition) . "&do_transition=true";
print $cgi->redirect(-url => $donePage);

rschmitt81

https://customers.autonomy.com/support/secure/docs/FAQ/Interwoven/56306.html