Email Task Issue

Hi

I am on TS 6.7.2 + WFM 1.0.1.0+Win2003.Am using an email task to send out mail.
Following variable have been set:::
[HTML]
Task Variables:

ClassName = com.interwoven.ui.teamsite.workflow.task.urltask.ReviewerMailNotificationTask
mail_template = /iwadmin/main/config/STAGING/workflow/email/reviewerNotification.xsl
target_task_name = UserTask60
due_date = $IW_TIME

E-mail Command:
http://$IW_SERVER/iw-cc/urlexternaltask
[/HTML]

Now in the UI it shows the email notification task got compelted. But i Never receive any mails on my gmail id which i specified in my email_map.cfg in the solutions directory and also against my TS user's profile in te CCPro.

I got the following error in my servletd_out.log
[HTML]
2009-01-21 09:51:42,476 [http-8080-Processor3] WARN com.interwoven.ui.teamsite.workflow.task.urltask.ReviewerMailNotificationTask () - Job variable due_date=[] in job id=[7055] could not be parsed.
2009-01-21 09:51:42,491 [http-8080-Processor3] ERROR com.interwoven.ui.teamsite.workflow.task.urltask.MailNotificationTask () - messaging exception when sending task notification mail.
javax.mail.internet.AddressException: Illegal address in string ``''
at javax.mail.internet.InternetAddress.(InternetAddress.java:94)
at com.interwoven.sharedutils100.mail.Mailer.send(Mailer.java:94)
at com.interwoven.ui.teamsite.workflow.task.urltask.MailNotificationTask.execute(MailNotificationTask.java:175)
at com.interwoven.ui.teamsite.workflow.task.URLExternalTaskCommand.execute(URLExternalTaskCommand.java:109)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:917)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:753)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunForward(CommandHandler.java:650)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:594)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:233)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.interwoven.ui.base.impl.command.CommandServletMapper.doGet(CommandServletMapper.java:90)
at com.interwoven.ui.base.impl.command.CommandServletMapper.doPost(CommandServletMapper.java:108)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

[/HTML]

I am not able to figure out how I should resolve this issue. Initially I had not specified the due_date variable ,but, after looking at the error I created it. Still no changes.
Please tell me where I am going wrong and How I can resolve it.

Thanks in advance

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Comments

Adam Stoller

Unfortunately, most (if not all) of the OOTB email classes that IWOV supplied - do not provide a means for enabling debugging. You may have to start by building your own class using the provided MailNotificationTask.java file and having it enable the debugging so you can see what's happening on the SMTP side (or before).
More unfortunately, the class is not written for the same level of flexibility as iw_solution_email.ipl was - if you want that kind of flexibility you need to modify the provided code to add it.
Most unfortunately, the existing CSSDK code for interacting with tasks for sending email (up through 6.7.2 - potentially fixed in one of the two patches through) does not provide for proper handling of Group Tasks as the target task for the email recipient list. If you're not handy (and adventurous) with Java - you may find it a lot easier to replace the Email Task with an External Task and use iw_solution_email.ipl ...

Jcse

Hi

I am on TS 6.7.2 + WFM 1.0.1.0+Win2003.Am using an email task to send out mail.
Following variable have been set:::
[HTML]
Task Variables:

ClassName = com.interwoven.ui.teamsite.workflow.task.urltask.ReviewerMailNotificationTask
mail_template = /iwadmin/main/config/STAGING/workflow/email/reviewerNotification.xsl
target_task_name = UserTask60
due_date = $IW_TIME

E-mail Command:
http://$IW_SERVER/iw-cc/urlexternaltask
[/HTML]

Now in the UI it shows the email notification task got compelted. But i Never receive any mails on my gmail id which i specified in my email_map.cfg in the solutions directory and also against my TS user's profile in te CCPro.

I got the following error in my servletd_out.log
[HTML]
2009-01-21 09:51:42,476 [http-8080-Processor3] WARN com.interwoven.ui.teamsite.workflow.task.urltask.ReviewerMailNotificationTask () - Job variable due_date=[] in job id=[7055] could not be parsed.
2009-01-21 09:51:42,491 [http-8080-Processor3] ERROR com.interwoven.ui.teamsite.workflow.task.urltask.MailNotificationTask () - messaging exception when sending task notification mail.
javax.mail.internet.AddressException: Illegal address in string ``''
at javax.mail.internet.InternetAddress.(InternetAddress.java:94)
at com.interwoven.sharedutils100.mail.Mailer.send(Mailer.java:94)
at com.interwoven.ui.teamsite.workflow.task.urltask.MailNotificationTask.execute(MailNotificationTask.java:175)
at com.interwoven.ui.teamsite.workflow.task.URLExternalTaskCommand.execute(URLExternalTaskCommand.java:109)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:917)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:753)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunForward(CommandHandler.java:650)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:594)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:233)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.interwoven.ui.base.impl.command.CommandServletMapper.doGet(CommandServletMapper.java:90)
at com.interwoven.ui.base.impl.command.CommandServletMapper.doPost(CommandServletMapper.java:108)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

[/HTML]

I am not able to figure out how I should resolve this issue. Initially I had not specified the due_date variable ,but, after looking at the error I created it. Still no changes.
Please tell me where I am going wrong and How I can resolve it.

Thanks in advance

Hi

Why don't you use URLExternalTask for Email instead of Email Task.Because IN WFM 1.0.0.1 when i try to use EmailTask ,i have to face many issues and also it is not so configurable.But then I used URLExternalTask for sending email and it works fine.

Using URLExternalTask for email is highly configurable,but for this you must have livesite installed.

Do the emails to your local-id are being recevied or not,means to say that if you mention your local-mail id instead of gmail-id then you receive mails or not ?

selectoptionscript.rptdesign

wild123

Hi

Why don't you use URLExternalTask for Email instead of Email Task.Because IN WFM 1.0.0.1 when i try to use EmailTask ,i have to face many issues and also it is not so configurable.But then I used URLExternalTask for sending email and it works fine.

Using URLExternalTask for email is highly configurable,but for this you must have livesite installed.

Do the emails to your local-id are being recevied or not,means to say that if you mention your local-mail id instead of gmail-id then you receive mails or not ?

Hi

I tried using the external task which gave the below error , but am not sure how it can be resolved.
[HTML]
#############################################
Entering Send Mail Function
#############################################

To: WF Email Test User
From: proj@mail.abc.com
Date: Wed, 21 Jan 2009 13:38:46 +0000
Message-ID:
Subject: development UserTask3 [7402]:

========== My HTML Body ==========
HTML Body

========== Mail Server ==========
217.148.32.85

MIME::Lite: Smiley Frustrated

MTP>>> MIME::Lite: Smiley Frustrated

MTP
MIME::Lite: Smiley Frustrated

MTP>>> Net: Smiley Frustrated

MTP(2.26)
MIME::Lite: Smiley Frustrated

MTP>>> Net::Cmd(2.24)
MIME::Lite: Smiley Frustrated

MTP>>> Exporter(5.567)
MIME::Lite: Smiley Frustrated

MTP>>> IO: Smiley Frustrated

ocket::INET(1.27)
MIME::Lite: Smiley Frustrated

MTP>>> IO: Smiley Frustrated

ocket(1.28)
MIME::Lite: Smiley Frustrated

MTP>>> IO::Handle(1.23)
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 220 exch01.abc.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Wed, 21 Jan 2009 09:56:01 +0000
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)>>> EHLO localhost.localdomain
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-exch01.abc.com Hello [213.42.230.90]
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-TURN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-SIZE
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-ETRN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-PIPELINING
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-DSN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-ENHANCEDSTATUSCODES
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-8bitmime
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-BINARYMIME
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-CHUNKING
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-VRFY
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-X-EXPS GSSAPI NTLM LOGIN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-X-EXPS=LOGIN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-AUTH GSSAPI NTLM LOGIN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-AUTH=LOGIN
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-X-LINK2STATE
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250-XEXCH50
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250 OK
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)>>> MAIL FROM:
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 250 2.1.0 proj@mail.abc.com....Sender OK
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)>>> RCPT TO:
MIME::Lite: Smiley Frustrated

MTP=GLOB(0x2d5bb28)<<< 550 5.7.1 Unable to relay for me@gmail.com
Exception while sending mail: SMTP RCPT command failed:
5.7.1 Unable to relay for me@gmail.com

at E:\Interwoven\TeamSite\local\config\wft\solutions\iw_solution_email.ipl line 896

#############################################
Leaving Send Mail Function
#############################################

[/HTML]

Help!

Jcse

Hi

I am talking about "URLExternalTasknot ExternalTask".
For this You need to pass URI as
URI [http://localhost/iw-cc/urlexternaltask]
and IN

TaskVariable

ClassName [com.interwoven.livesite.spring.workflow.task.DelegatingUrlExternalTaskProxy]
TaskBeanId [workflow.task.EmailTask
BodyStyleSheet [Your Mail Tempalte .xls file like workflow/FailedNotification.xsl]
Sender [noreply@mycompany.com]
Recipients [Can Be An Configurable Variable like $IW_USER,CONFIGURABLE(MyMailId)]
Subject [Deployment Meassge[${jobName}, Task ${taskId}]]

Hope this will bring some help to you.

Adam Stoller

MIME::Lite:MTP=GLOB(0x2d5bb28)<<< 550 5.7.1 Unable to relay for me@gmail.com

This error is indicative of a restriction placed on the SMTP server by the local mail/sysadmin - you either have to make sure that all your email addresses (sender and recipient) are in the local domain (foo@customer.com) - or you have to talk to the administrator and see if they can open up the rights for the SMTP to allow external email addresses (sender and/or recipient)

Switching to a different email script / program that uses SMTP is not likely to resolve this problem.

ShashankJain

As rightly said in the above post I also had loads of issues while calling email task.

At the end i used, URL TASK with email parameters and it worked fine.

WF_Dvlpr

for the user task (UserTask60) check the OWNER attribute, is it $IW_USER or $IW_AREAOWNER?

The issue ``'', may happen because of choosing $IW_AREAOWNER for OWNER attribute.