VCM Image Link produces a blank page

Greetings,

We are recently experiencing an issue with v7.6 where the VCM Image Link produces a blank page. It is possibe that this issue is related to a Java version of 7.65 and 7.67. I am verifying that now. But has anyone else seen this behavior? No traffic is sent back to the Preview servers. This appears to be an Ephox applet issue local to the desktop mahine. The Java Console shows no error messages.

Appreciate any help or comments.

Thanks!

-Shanti

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Timothy_Glynn

Oracle recently released Java 1.7 u65 and there is a defect in the install/update process on Windows machines that may impact Open Text customers. For some details please see:

https://support.ephox.com/entries/91130436-WARNING-Issue-after-installing-Java-1-7-u65-on-Windows

From: eLink Entry: Discussion Group - Web Experience Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
Sent: Wednesday, August 06, 2014 9:20 AM
To: eLink Recipient
Subject: VCM Image Link produces a blank page

VCM Image Link produces a blank page

Posted byshanti@umich.edu (Suresh, Shanti) On 08/06/2014 10:14 AM

Greetings,

Appreciate any help or comments.

Thanks!

-Shanti

[To post a comment, use the normal reply function]
Forum:	Discussion Group - Web Experience Management
Content Server:	Knowledge Center

Shanti_Suresh

Thanks, Tim! Appreciate your sharing that information. This solution does not work. Upon pasting a VCM Image link, I get a exceptions in the VCM runtime log. On the browser I get a dialog box that says:

The following application exception(s) occured: null

I downgraded Java to Java 7 U 55 and still no go.

Thanks,

-Shanti

Mario_DAnna

This is a null pointer exception, it has nothing to do with java. Post the stack trace so we can see where it originates from. Please also let us know which version of the inline link widget and vcm you use

m

Sent from my iPhone

On 06/ago/2014, at 22:09, "eLink Entry: Discussion Group - Web Experience Management" <v7webcontentmanagement@elinkkc.opentext.com> wrote:

eLink : RE VCM Image Link produces a blank page
RE VCM Image Link produces a blank page Posted by shanti@umich.edu (Suresh, Shanti) On 08/06/2014 04:06 PM

Thanks, Tim! Appreciate your sharing that information. This solution does not work. Upon pasting a VCM Image link, I get a exceptions in the VCM runtime log. On the browser I get a dialog box that says: The following application exception(s) occured: nullI downgraded Java to Java 7 U 55 and still no go.Thanks, -Shanti
[To post a comment, use the normal reply function]
Topic: VCM Image Link produces a blank page
Forum: Discussion Group - Web Experience Management
Content Server: Knowledge Center

Shanti_Suresh

Hi Mario,

(Sorry for the delay; I was out a couple of days last week). Greaty appreciate you taking a look. Here is the stack trace:

-------------------Snippet from VgnVCM1-runtime.log:------------------------

2014-08-06 16:17:07,687 | ERROR | te.as.ui.common.VgnActionError | 026-120-0019: null [[ACTIVE] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] []
2014-08-06 16:17:07,705 | ERROR | .as.ui.common.action.VgnAction | 026-120-0019: null [[ACTIVE] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] []
com.vignette.as.client.exception.ApplicationException: 08/06/2014 16:17:07:675, Error 0 (Unknown), Message 026-120-0019: null
        at com.vignette.as.client.exception.ApplicationException.getOne(ApplicationException.java:176)
        at com.vignette.as.server.event.AsEventManager.fireAsEvent(AsEventManager.java:209)
        at com.vignette.as.server.event.AsEventManager.fireEvent(AsEventManager.java:66)
        at com.vignette.as.server.logic.common.ManagedObjectOpsLogic.commit(ManagedObjectOpsLogic.java:112)
        at com.vignette.as.server.logic.cm.ContentInstanceOpsLogic.commit(ContentInstanceOpsLogic.java:74)
        at com.vignette.as.server.logic.cm.ContentInstanceOpsLogicGen.commit(ContentInstanceOpsLogicGen.java:481)
        at com.vignette.as.server.ejb.ContentInstanceOpsBean.commit(ContentInstanceOpsBean.java:522)
        at com.vignette.as.server.ejb.ContentInstanceOpsBean_qoaxtk_EOImpl.commit(ContentInstanceOpsBean_qoaxtk_EOImpl.java:1797)
        at com.vignette.as.client.javabean.ManagedObject.commit(ManagedObject.java:1335)
        at com.vignette.as.client.javabean.ContentInstance.commit(ContentInstance.java:924)
        at com.vignette.as.ui.cm.coe.struts.logic.ObjectEditorPersistor.doCommit(ObjectEditorPersistor.java:104)
        at com.vignette.as.ui.common.property.commands.SubmitCommand.doSubmit(SubmitCommand.java:102)
        at com.vignette.as.ui.common.property.commands.OKCommand.handleTransaction(OKCommand.java:81)
        at com.vignette.as.ui.common.property.commands.TransactionalCommand.handle(TransactionalCommand.java:74)
        at com.vignette.as.ui.common.property.PropertyPageAction.handleCommand(PropertyPageAction.java:447)
        at com.vignette.as.ui.common.property.PropertyPageAction.doPerform(PropertyPageAction.java:296)
        at com.vignette.as.ui.common.action.VgnAction.perform(VgnAction.java:126)
        at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:510)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:226)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:124)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3395)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(Unknown Source)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2140)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2046)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)
Nested exception is:
java.lang.NullPointerException
        at com.sample.widgets.inline.ETLInlineLinkAndImagePersistor.buildContentRelationInstance(ETLInlineLinkAndImagePersistor.java:362)
        at com.sample.widgets.inline.ETLInlineLinkAndImagePersistor.processInlineTag(ETLInlineLinkAndImagePersistor.java:247)
        at com.sample.widgets.inline.ETLInlineLinkAndImagePersistor.completeInlineLinks(ETLInlineLinkAndImagePersistor.java:208)
        at com.vignette.widgets.inline.InlineTagPersistenceListenerHelper.getInlineTagCRIsForAttribute(InlineTagPersistenceListenerHelper.java:163)
        at com.vignette.widgets.inline.InlineTagPersistenceListenerHelper.getInlineTagCRIsForAttribute(InlineTagPersistenceListenerHelper.java:108)
        at com.vignette.widgets.inline.util.TagRelationPopulator.extractTags(TagRelationPopulator.java:150)
        at com.vignette.widgets.inline.util.TagRelationPopulator.visitAttribute(TagRelationPopulator.java:233)
        at com.vignette.widgets.inline.util.AsVisitableAttribute.accept(AsVisitableAttribute.java:61)
        at com.vignette.widgets.inline.util.ContentInstanceWalker.processRelationRowAttrs(ContentInstanceWalker.java:131)
        at com.vignette.widgets.inline.util.ContentInstanceWalker.processTopRelation(ContentInstanceWalker.java:57)
        at com.vignette.widgets.inline.util.ContentInstanceWalker.walk(ContentInstanceWalker.java:45)
        at com.vignette.widgets.inline.util.TagRelationPopulator.populate(TagRelationPopulator.java:280)
        at com.vignette.widgets.inline.InlineTagPersistenceListener.consumePrePersistenceEvent(InlineTagPersistenceListener.java:85)
        at com.vignette.widgets.inline.InlineTagPersistenceListener.consume(InlineTagPersistenceListener.java:66)
        at com.vignette.as.server.event.AsEventManager.fireAsEvent(AsEventManager.java:168)
        at com.vignette.as.server.event.AsEventManager.fireEvent(AsEventManager.java:66)
        at com.vignette.as.server.logic.common.ManagedObjectOpsLogic.commit(ManagedObjectOpsLogic.java:112)
        at com.vignette.as.server.logic.cm.ContentInstanceOpsLogic.commit(ContentInstanceOpsLogic.java:74)
        at com.vignette.as.server.logic.cm.ContentInstanceOpsLogicGen.commit(ContentInstanceOpsLogicGen.java:481)
        at com.vignette.as.server.ejb.ContentInstanceOpsBean.commit(ContentInstanceOpsBean.java:522)
        at com.vignette.as.server.ejb.ContentInstanceOpsBean_qoaxtk_EOImpl.commit(ContentInstanceOpsBean_qoaxtk_EOImpl.java:1797)
        at com.vignette.as.client.javabean.ManagedObject.commit(ManagedObject.java:1335)
        at com.vignette.as.client.javabean.ContentInstance.commit(ContentInstance.java:924)
        at com.vignette.as.ui.cm.coe.struts.logic.ObjectEditorPersistor.doCommit(ObjectEditorPersistor.java:104)
        at com.vignette.as.ui.common.property.commands.SubmitCommand.doSubmit(SubmitCommand.java:102)
        at com.vignette.as.ui.common.property.commands.OKCommand.handleTransaction(OKCommand.java:81)
        at com.vignette.as.ui.common.property.commands.TransactionalCommand.handle(TransactionalCommand.java:74)
        at com.vignette.as.ui.common.property.PropertyPageAction.handleCommand(PropertyPageAction.java:447)
        at com.vignette.as.ui.common.property.PropertyPageAction.doPerform(PropertyPageAction.java:296)
        at com.vignette.as.ui.common.action.VgnAction.perform(VgnAction.java:126)
        at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:510)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:226)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:124)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3395)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(Unknown Source)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2140)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2046)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)

---------------------end of snippet-----------------

Thakns,

-Shanti