nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Blank DCRs

infoForDj

Hi,

We recently migrated from TeamSite 6.5 (Solaris OS) to TeamSite 6.7.1 (Solaris OS). As part of the migration, we used OpenDeploy to migrate multiple branches and content residing within them.
In a couple of branches, we have a strange issue of existing DCRs rendering fine with content for a couple of data types but for the rest of the data types, the DCRs are blank when we preview or edit them.
Even for the latter data types, if we create a new DCR, save it, close the window and edit it again, it opens as blank (with blank fields).
We matched DCT for a data type for which DCR was rendering fine with the one for which we get a blank DCR and other than field names and path IDs, nothing is different (in the structure).

Can someone please help us resolve this issue?

Please find attached the DCT for which existing DCRs are opening with blank fields.

Thanks
Dhruv

Find more posts tagged with

Comments

Pawan

You should continue in only one thread for one query. Please close this thread and continue in the original one to help yourself better.

infoForDj

Pawan,

I was not able to see any response in the original thread because of the DCT code that I posted within it. This is the reason I had to open this particular one.

Regards
Dhruv

infoForDj

Pawan,

As suggested in the other thread, I did change the DTD and tried but faced the same issue of a blank DCR.
Also, we have other data types referring the 5.0 DTD and having the same structure for which the DCRs are rendering properly with content.

Regards
Dhruv

nipper

Post the tempalting.cfg entry for this template. Also, create a new one and post the XML created.

Adam Stoller

Hi,

We recently migrated from TeamSite 6.5 (Solaris OS) to TeamSite 6.7.1 (Solaris OS). As part of the migration, we used OpenDeploy to migrate multiple branches and content residing within them.
In a couple of branches, we have a strange issue of existing DCRs rendering fine with content for a couple of data types but for the rest of the data types, the DCRs are blank when we preview or edit them.
Even for the latter data types, if we create a new DCR, save it, close the window and edit it again, it opens as blank (with blank fields).
We matched DCT for a data type for which DCR was rendering fine with the one for which we get a blank DCR and other than field names and path IDs, nothing is different (in the structure).

Can someone please help us resolve this issue?

Please find attached the DCT for which existing DCRs are opening with blank fields.

Thanks
Dhruv

Try changing the DTD reference from 5.0 to 6.0 and make sure that the templating.cfg refers to this DCT as being of "xml" type and not "iwov" type.

infoForDj

Hi,

Please find attached the entry for the data type within templating.cfg as well as the updated DCT and its TPL.

Even now, the issue persists. It shows the DCR with blank fields even though I can see the content through the backend.
There is a connected but a new issue as well where if I generate a page, it gets generated with proper content. However, if I preview it through the content center, I get a blank page and the view source has nothing but empty tags. The preview also results in the similar issue.

Regards
Dhruv

gzevin

Try changing the DTD reference from 5.0 to 6.0 and make sure that the templating.cfg refers to this DCT as being of "xml" type and not "iwov" type.

actually the downgrading of DTD might help. I had a similar issue

Adam Stoller

Hi,

Please find attached the entry for the data type within templating.cfg as well as the updated DCT and its TPL.

Even now, the issue persists. It shows the DCR with blank fields even though I can see the content through the backend.
There is a connected but a new issue as well where if I generate a page, it gets generated with proper content. However, if I preview it through the content center, I get a blank page and the view source has nothing but empty tags. The preview also results in the similar issue.

Regards
Dhruv

Hmm - I don't see anything "obvious" that would account for what you are experiencing. It will probably turn out to be "something simple" - but it will also probably be frustrating trying to figure out what that "simple thing" is. Sorry.

Pawan

...There is a connected but a new issue as well where if I generate a page, it gets generated with proper content. However, if I preview it through the content center, I get a blank page and the view source has nothing but empty tags....

How are you generating and what is the role of the user who is previewing. Have you tried to preview with a Master user?

infoForDj

Hi,

I got around the preview problem at least. It was caused because of a bad iwproxy. I had to reinstall iwproxy and restart TeamSite. The preview works fine now.
However, for some data types, I still see blank DCRs and have now banged my head everywhere to find the root cause. I even ensured that the WORKAREA where I am is owned by my ID and group.

Regards
Dhruv

Pawan

Do you see correct preview for the blank dcrs or, just the dcr showing data in them while you view/edit them. There seem to be no reason you can view the content of dcr in view source and not in edit mode.
Try to create new content for the datatypes not working and verify the new ones.

infoForDj

I see a preview only for DCRs for which the content is showing up. The DCRs which are showing blank fields show a blank preview.

nipper

Create a new DCR and post the XML that is saved. Tell if you can preview it correctly or not.

infoForDj

I was not able tp preview the newly created DCR. It opened with blank fields.Attached is the XML retrieved through the backend.

nipper

I think you will need to open a support case. It seems to be with the nesting of items with the same name (and XML mode).

I tried the same thing and while the data is where it should be:

[html]

1
something

[/html]

edit DCR and preview show empty fields.

Interestingly enough, when I first copied the DCT into an existing (IWOV style) template it worked fine. But when I changed it to XML it failed.

ISCBorisB

I tried the same thing and while the data is where it should be [...] DCR and preview show empty fields

Must be 6.7 peculiarity. I did the same thing in 6.5, have no problem whatever ( I did not bother with IWOV Type, tried XML only )

nipper

I did the same thing in 6.5,

6.5, that is sooooo 2006.

infoForDj

Yes, the problem is with 6.7.1 and not 6.5 and it is because of nesting of elements with the same name. It beats me though why this should cause a problem.

gzevin

Yes, the problem is with 6.7.1 and not 6.5 and it is because of nesting of elements with the same name. It beats me though why this should cause a problem.

I had a similar issue - it was a DCR with containers and replicants (why - it's another story) - so downgrading the DTD did help. And it's not that the code was not compliant - I believe the IWOV code is buggy, as it did not work in one particular combination and worked in some others.

But I stopped asking questions - why - just trying to find workarounds

Adam Stoller

FWIW - I just tried this DCT: [html]

Default View

Minutes Of Use

Content Name

Formatted Text
<br />

[/html]On my 6.7.2 Windows server, created a DCR, then edited it - and the values showed up correctly.
If need be though - to work through the suspected problem - just change one of the "minutesOfUse" to something like "minutes_of_use"...

nipper

Did you make it an XML or an IWOV DCR ? I found it worked with IWOV.

It certainly would be nice to see IWOV fix a bug this quickly. Usually bugs are discussed quite often before resolution.

Andy

Adam Stoller

Did you make it an XML or an IWOV DCR ? I found it worked with IWOV.

It certainly would be nice to see IWOV fix a bug this quickly. Usually bugs are discussed quite often before resolution.

Andy

I used "xml" for that data-type

nipper

I used "xml" for that data-type

FYI, I loaded 6.7.2 and it worked great as well. So you have the choice of upgrading to 6.7.2 or changing all of your DCRs.