Teamsite Search | Failed to index Submitted content

We are able to search the modified content in workarea, Index server picks up the modified content after 15 sec and returns results, but once we submit the DCR to STAGING area, it is not showing up in search results.

After restart of index server or running iwndxrefreshbr CLT then it is showing up in search results.

I don’t think issue is with Event Subsystem because it is listing events on workarea such as modifying content.

Following are seach.properties file settings.

# Max number of files for BIF
iw.index.maxbifsize=1

# Event-based updates are enabled
iw.index.events.enable=true

# Number of seconds Index server waits between attempts to listen to
# TeamSite event system
iw.index.events.listen.wait=12

# Optimal wait time before received events are processed (in minutes)
iw.index.optimalWaitMins=1

# Indexing workarea modifications
iw.index.wamodifications.enable=true

# Control whether indexing the modifications of ALL the workareas of a branch
# at the time the branch is first indexed should be turned on or off (permissible
# values are none and all).
iw.index.wamodifications.branchcreation.default=all

iw.index.wamodifications.frequency=1
iw.index.wamodifications.deleteindexes=72

Any ideas on this whether we need to change any properties file settings or is it a product bug?

We are using TS6.7.1 on solaris10..

Thanks in advance

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Comments

vijetha

Currently database is not configured for event subsystem.Currently it is using flat file system for storing events etc. Is this causing this problem?.

Adam Stoller

Currently database is not configured for event subsystem.Currently it is using flat file system for storing events etc. Is this causing this problem?.

That's a good possibility. There were a lot of problems found when using a flat-file for the event subsystem which is why, I believe, that later versions of TeamSite (6.7.2) include 'derby' as the default database instead of using a flat-file.

I'd recommend configuring the event subsystem to use a [real] RDBMS and then see if you have the same problems with changes getting indexed and such.

vijetha

Thanks for your reply. I have tried configuring even subsystem to use Database(Oracle), but could not able to solve my problem. Event subsystem is working fine. I don't see any issues with event subsystem. Is there any way we can try to resolve this issue?

Thanks

DareDevil

Even we are facing the same problem.
Using Teamsite search , When a modified file in workarea is searched it’s been searched and found in search results . But once the file is submitted to STAGING and if the same file is searched . The file is not searched . What configuration has to be done , to search the submitted files . Please find below the configuration made in search.properties file.

# Maximum size of the file (in mega-bytes) to be indexed.
iw.index.maxfilesizetoindex=20
# Event-based updates are enabled
iw.index.events.enable=true
# Number of times Index server attempts to listen to
# TeamSite event system before giving up
iw.index.events.listen.attempts=10
# Number of seconds Index server waits between attempts to listen to
# TeamSite event system
iw.index.events.listen.wait=12
# Number of times Index server attempts to connect to
# TeamSite server before giving up
iw.index.iwserver.connect.attempts=10
# Number of seconds Index server waits between attempts to connect to
# TeamSite server
iw.index.iwserver.connect.wait=12
# Optimal wait time before received events are processed (in minutes)
iw.index.optimalWaitMins=1
# Indexing workarea modifications
# Control whether indexing of and searching across modifications in workareas
# of indexed branches is turned on or not.
iw.index.wamodifications.enable=true
# Control whether indexing the modifications of ALL the workareas of a branch
# at the time the branch is first indexed should be turned on or off (permissible
# values are none and all).
iw.index.wamodifications.branchcreation.default=all
# Control how often (in minutes) an attempt is made to index the modified files in the
# relevant workareas of all the relevant indexed branches.
iw.index.wamodifications.frequency=2
# Control after how much time (in hours) the collections of workarea modifications for a
# branch are considered too old and hence deleted and then re-indexed. Checked during
# index server startup only.
iw.index.wamodifications.deleteindexes=24

Rudy123

Hi ,
I am facing the same issue, the modified content gets indexed and I am able to search properly.
But as soon as i Submit it, it just goes away from the search results.

Regards,
Rudraksha

HKN1104

Even we are facing the same problem.
Using Teamsite search , When a modified file in workarea is searched it’s been searched and found in search results . But once the file is submitted to STAGING and if the same file is searched . The file is not searched . What configuration has to be done , to search the submitted files . Please find below the configuration made in search.properties file.

# Maximum size of the file (in mega-bytes) to be indexed.
iw.index.maxfilesizetoindex=20
# Event-based updates are enabled
iw.index.events.enable=true
# Number of times Index server attempts to listen to
# TeamSite event system before giving up
iw.index.events.listen.attempts=10
# Number of seconds Index server waits between attempts to listen to
# TeamSite event system
iw.index.events.listen.wait=12
# Number of times Index server attempts to connect to
# TeamSite server before giving up
iw.index.iwserver.connect.attempts=10
# Number of seconds Index server waits between attempts to connect to
# TeamSite server
iw.index.iwserver.connect.wait=12
# Optimal wait time before received events are processed (in minutes)
iw.index.optimalWaitMins=1
# Indexing workarea modifications
# Control whether indexing of and searching across modifications in workareas
# of indexed branches is turned on or not.
iw.index.wamodifications.enable=true
# Control whether indexing the modifications of ALL the workareas of a branch
# at the time the branch is first indexed should be turned on or off (permissible
# values are none and all).
iw.index.wamodifications.branchcreation.default=all
# Control how often (in minutes) an attempt is made to index the modified files in the
# relevant workareas of all the relevant indexed branches.
iw.index.wamodifications.frequency=2
# Control after how much time (in hours) the collections of workarea modifications for a
# branch are considered too old and hence deleted and then re-indexed. Checked during
# index server startup only.
iw.index.wamodifications.deleteindexes=24

iw.index.wamodifications.branchcreation.default=all
# Control how often (in minutes) an attempt is made to index the modified files in the
# relevant workareas of all the relevant indexed branches.
iw.index.wamodifications.frequency=1
# Control after how much time (in hours) the collections of workarea modifications for a
# branch are considered too old and hence deleted and then re-indexed. Checked during
# index server startup only.
iw.index.wamodifications.deleteindexes=72

Then:
Stop index
Stop search
Start index
Start search
Next day
Get iwindxstatus –a and all the updated logfiles.

HKN1104

Hi ,
I am facing the same issue, the modified content gets indexed and I am able to search properly.
But as soon as i Submit it, it just goes away from the search results.

Regards,
Rudraksha

Hello
Can u share your content in search.properties, It would help to resolve your issue.

Thanks