servletd deadlock state

Hi guys,
I am receiving below error in /logs/iwui/error.log
Details:
TS 6.7.1
Solaris 10
[Fri Feb 06 14:33:21 2009] [error] [client 192.168.254.27] (45)Deadlock situation detected/avoided: apr_global_mutex_lock(rewrite_log_lock) failed, referer: http://139.163.7.229/iw-cc/ccpro/workflow/main.jsp
[Fri Feb 06 14:33:35 2009] [error] [client 192.168.254.27] (45)Deadlock situation detected/avoided: apr_global_mutex_lock(rewrite_log_lock) failed, referer: http://139.163.7.229/iw-cc/ccpro/workflow/main.jsp
[Fri Feb 06 14:33:45 2009] [error] [client 192.168.254.27] (45)Deadlock situation detected/avoided: apr_global_mutex_lock(rewrite_log_lock) failed, referer: http://139.163.7.229/iw-cc/ccpro/workflow/main.jsp

Could you please tell me what could be the root cause for this error?
Also after this error is thrown my UI fails to functiona and upon performing iwreset -a, application resumes to normal.

Please shed input on this case.

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Comments

Adam Stoller

I've no idea, but if you haven't already done so - you should open a case with IWOV Support.

chicka

I've no idea, but if you haven't already done so - you should open a case with IWOV Support.

Thank you Ghoti
I have raised the case with support team.
Will post the details if I get any update from them.

sumitkatre

Hi Chicka,

Did you get any responce from support team?

Thanks & Regards
SUMIT KATRE

amu

Hi chika,

I have also faced the similar dead lock issue in my machine. The scenario i have followed is as below,

1. The user was already a master, and we removed the access for the user in all the groups and branches except basic groups like iweveryone.
2. Then the user account is verified the user has not allowed to login.
3.We got ERROR MESSASE AS YOU MENTIONED IN THE ERROR LOG
3.We checked for the locked file of the user.
4.Some files are already locked by the user.
5.We unlocked the files in another login.
6.Once we try to login with the user ID it was working with out any issue.

So please check for the locked files before removing the permissions or user roles.

Regards,
Amu