Missing script in TS 5.5.2 SP1 ?

has anybody run into a problem with Step 4 of the TeamSite 5.5.2 SP1 download? We run the ./unpacksp.sh in Step 3, get the sub-directory created, but cannot find the installsp.sh script in the sub-dir (to be run in step 4 of the instructions), nor anywhere on the server when we do a find

we are su as root when we ran ./unpack.sh in Step 3

the file was downloaded last week from the Interwoven Support service pack and patch download site, and the filename is SOL_TS552_LSP1_10716e.tar.gz

thanks for all replies

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iwovGraduate

Huh, thats strange.
If it helps, heres the two install files I have from SOL_TST552_LSP1_10716e.tar.gz

/tmp/SOL_TST552_LSP1_10716e/unpacksp.sh
/tmp/SOL_TST552_LSP1_10716e/SOL_TST552_LSP1_10716e/installsp.sh

Notice the two levels you have to dig in the dir structure.

gsumers22texas

hi iwovGraduate-
good to confirm that we're using the same build / download file (10716e)
we get the following directories and files, but no sign of installsp.sh

.../SOL_TST552_LSP1_10716e/unpacksp.sh
.../SOL_TST552_LSP1_10716e/SOL_TST552_LSP1_10716e/conf/
/.../SOL_TST552_LSP1_10716e/SOL_TST552_LSP1_10716e/content/

permissions of .../SOL_TST552_LSP1_10716e/unpacksp.sh is: -rwxrwxr-x 1 root daemon 292 Aug 26 12:31 unpacksp.sh

there's not an undocumented requirement that ./unpacksp.sh has to be run from /tmp, is there? we're unpacking, running from /home/<username>/ directory

thanks

iwovGraduate

True, there is no documented or undocumented requirement that you must use /tmp. I tend to abuse the swap partition for important things and use my home directory for more important things Smiley Happy

The size of SOL_TST552_LSP1_10716e.tar.gz on my disk is 161171064. Is that what you have ?
Try downloading it again and see what happens.

gsumers22texas

you do mean SOL_TS552_LSP1_10716e.tar.gz (not TST), right? your first reply detailed the TS SP1, not the TST SP1-our file size is 174587033

we'll try to download again and see if that changes / or makes a difference in the execution of /unpack.sh (???) thanks for suggestion

iwovGraduate

Oops, sorry. 174587033 - That would be the size for SOL_TS552_LSP1_10716e.tar.gz. Not TST.

gsumers22texas

one thing kind of interesting your reply made us look at-

the actual download file size is 174.6 mb, but the link on the Updates section where we found the SP1 bundle states an estimate of 166.4 ? do you think this might indicate a new SP1 bundle has replaced the old? and also a possible mismatch with the instructions?

gsumers22texas

after re-downloading, and re-extracting, we got the following messages in the logging after running ./unpacksp.sh:

Unpacking...

x SOL_TS552_LSP1_10716e, 0 bytes, 0 tape blocks
x SOL_TS552_LSP1_10716e/conf, 0 bytes, 0 tape blocks
x SOL_TS552_LSP1_10716e/conf/Content.txt, 11189 bytes, 22 tape blocks
tar: SOL_TS552_LSP1_10716e/conf/Content.txt: HELP - extract write error

This last entry clearly doesn't seem correct, but what would be cause? did you receive this in your logging info?

Adam Stoller

I've forwarded this information on to some other folks so that they can check and verify the files on the download site.

Sorry for the inconvenience / delay

--fish
(Interwoven, Curriculum Development)

gsumers22texas

IW support helped us resolved the issue-

we were trying to run unpacksp.sh from a directory that's available disk space was 97% consumed (mainly from all of the downloaded application bundles: TeamSite, Templating, OD, etc)

when we relocated the tar file to another directory (/tmp) and ran the extract and then the upacksp.sh, it unpacked successfully and found installsp.sh as the directions specified-