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Faq

System

Do anyone know if Interwoven has been used to support FAQs etc. Any case studies in this would be great – My client is currently using Rightnow and are thinking of replacing it with Inquira.

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Adam Stoller

Do anyone know if Interwoven has been used to support FAQs etc. Any case studies in this would be great – My client is currently using Rightnow and are thinking of replacing it with Inquira.

TeamSite FormsPublisher has certainly been used for FAQ sections of web sites. If you have a small FAQ you can do the entire thing in one DCR, but generally, for growth potential, you would do it with one FAQ per DCR and then use an index generating script / PT to create the actual page(s) that get displayed on the web site.