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Error during TeamSite reset: License validation failed (1): Bad file format

motlnt

HI,
My env:
TS 6.7.2 RHE Linux

I have generated a new license key and after putting it in the TS.lic and iw.cfg I am getting an error as below when I try to restart the TS service using reset command.

$ sudo /Interwoven/TeamSite/bin/tsisvalid /Interwoven/TeamSite/etc/iw.cfg
tsisvalid: File /Interwoven/TeamSite/etc/iw.cfg: Bad file format (error 1)

any idea?

thanks in adv

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Comments

abhibora

Hi ...

Here you need to prvide the path to TS.lic and not iw.cfg

abhibora

the command should be like::

sudo /Interwoven/TeamSite/bin/tsisvalid /Interwoven/TeamSite/etc/TS.lic

abhibora

also instead of reset please use

iwserver stop

then

iwserver start

motlnt

also instead of reset please use

iwserver stop

then

iwserver start

ok...so it seems that only Ts.lic matters for validating Teamsite license while restarting and iw.cfg doesnt count?

nipper

ok...so it seems that only Ts.lic matters for validating Teamsite license while restarting and iw.cfg doesnt count?

Not any more. Pre 6.5 SP2 (I think) license was in iw.cfg. Since then it is in TS.lic

Andy