RE OTMM-Hybris Asset search 2

Shilpa Vodapalli

Hi Richard,

 

Thanks very much for clarifying. I’ll pass this over to the customer.

 

Niranjan: MG are on version 16.

 

Regards,

Shilpa

 

 

From: Richard Butlin
Sent: Thursday, 9 February 2017 4:59 AM
To: Niranjan Kosaraju; Shilpa Vodapalli; DMG Professional Services; DMG Customer Service; DMG Services - Americas; DAMforSAP@elinkkc.opentext.com
Cc: Xaver Fischer; Abdelmalik El Guesaoui
Subject: Re: OTMM-Hybris: Asset search

 

Hi Shilpa,

 

What the customer is reporting is actually a feature since v16.

 

The Asset Assignment Dialog opens in the same context as of the last successful search condition with the reasoning being that it is time consuming having to start again to browse down to the location of the assets. 

 

The suggestion is to release a patch in the 16.2 release with a configuration switch such as “recoverLastSearchCondition” to disable/enable this behaviour.

 

Xaver and Abdelmalik cc’ed are aware.

 

Best Regards

Richard

 

 

From: Niranjan Kosaraju <nkosaraj@opentext.com>
Date: Wednesday 8 February 2017 16:42
To: Shilpa Vodapalli <svodapal@opentext.com>, DMG Professional Services <DMGProfessionalServices@opentext.com>, DMG Customer Service <DMGCustomerService@opentext.com>, DMG Services - Americas <DMGServices-Americas@opentext.com>, "DAMforSAP@elinkkc.opentext.com" <DAMforSAP@elinkkc.opentext.com>
Subject: RE: OTMM-Hybris: Asset search

 

What version of DAMLink Hybris extension are they running on?

 

 

From: Shilpa Vodapalli
Sent: Tuesday, February 07, 2017 11:13 PM
To: DMG Professional Services; DMG Customer Service; DMG Services - Americas
Subject: OTMM-Hybris: Asset search

Hi All,

 

We have MG Technology using OTMM with Hybris. They have noticed the following with search:

 

After assets are searched from Hybris Product Cockpit and selected for assignment, when they return to the search page again, the previous results are retained
Please see the attached doc for details.

 

Can someone clarify if this is the expected behaviour or if there’s a switch that can be turned off to ensure they have a clean search window?

 

Thanks,

Shilpa

Shilpa Vodapalli
Customer Care APJ
 
Phone: +61 (2) 9 0263466
Website: www.opentext.com

 

 

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