Admin UI - login Problem

Hi All,

After installing open deploy , I am not able to login to Admin UI.

http://localhost:8081/iw/opendeploy/login?done_page=/iw/opendeploy/main

It's throws an error:

Failed to authenticate user.Invalid input. Username is missing domain and/or user ID .

Bootstrap user :Administrator
OD Version : 6.2.1
OS : WINDOWS 2003 EE

Please help me.

Thanks,
Madhu

Find more posts tagged with

Comments

vpatel

Are you entering domain\username in your username / user id field?

madhug

If i user Domain name it give the below error:

Error: user \Administrator does not have role od-admin .

If i don't use the domain name the the error is:

Failed to authenticate user.Invalid input. Username is missing domain and/or user ID

ccprofessional

use iwodauthorize to add user

vpatel

Ok with the domain -- it says that you don't have the role that you are trying to login with.

Do you have the bootstrap username / password? Try logging in with that and see what you get. Once that is done, validate any other username that you want others to login with.

madhug

Hi,

Yes I have the bootstrap user details, i am trying to login using bootstrap user only.

I tried to add the user it says :

** ERROR: Failed performing OD security function.
Message: REQUEST_DENIED

Sorry i forgot one thing , OD is installed on VMware.
Any Idea why it's not working?

Thanks for help

Adam Stoller

Hi,

Yes I have the bootstrap user details, i am trying to login using bootstrap user only.

I tried to add the user it says :

** ERROR: Failed performing OD security function.
Message: REQUEST_DENIED

Sorry i forgot one thing , OD is installed on VMware.
Any Idea why it's not working?

Thanks for help

Are you logging in as "Administrator" or as "SERVERNAME\Administrator"?
Was the Bootstrap Administrator configured as "Administrator", "SERVERNAME\Administrator" or "SERVERNAME\\Administrator"?

I believe that you want the latter in both cases - and if you make the change to the deploy.cfg you may need to restart both the OD and Admin Server services before it will take effect.

madhug

Hi Ghoti,

I tried logging with both options.
"Administrator" and "SERVERNAME\Administrator"

The Bootstrap Administrator configured as
"SERVERNAME\\Administrator"

Adam Stoller

Hi Ghoti,

I tried logging with both options.
"Administrator" and "SERVERNAME\Administrator"

The Bootstrap Administrator configured as
"SERVERNAME\\Administrator"

If the Bootstrap administrator is configured as SERVERNAME\\Administrator you should be able to login to the OD Admin GUI as SERVERNAME\Administrator - if you can't, perhaps someone changed the Administrator password?

You could try reconfiguring the deploy.cfg file so that the Bootstrap Administrator is your domain\\userid - then stop/start the OD and OD Admin services, and then try to login as domain\userid.

madhug

Hi Ghoti,

The Administrator password is not changed, I am using the same user details to login to Teamsite.

It's a new installation , trying to set up Teamsite and OpenDeploy on the server.

I will try reconfiguring deploy.cfg and restarted the services , still not working.

Do I need to check for any other stuff , since it's configured on VMware.

Adam Stoller

Hi Ghoti,

The Administrator password is not changed, I am using the same user details to login to Teamsite.

It's a new installation , trying to set up Teamsite and OpenDeploy on the server.

I will try reconfiguring deploy.cfg and restarted the services , still not working.

Do I need to check for any other stuff , since it's configured on VMware.

You need to look through the log files - If you can login to TS with that password for Administrator, then you should be able to do so within the OD Admin GUI too.

Migrateduser

Hi,

Yes I have the bootstrap user details, i am trying to login using bootstrap user only.

I tried to add the user it says :

** ERROR: Failed performing OD security function.
Message: REQUEST_DENIED

Sorry i forgot one thing , OD is installed on VMware.
Any Idea why it's not working?

Thanks for help

Can you try to use the clt (iwodauthorize) specifying just the user name instead of hostname/username

Adam Stoller

Can you try to use the clt (iwodauthorize) specifying just the user name instead of hostname/username

If it is a Windows installation - you could do both "username" and "domain\username" - but only the latter is actually tied to the domain userid (i.e.: OD Admin will gladly create authorizations for pretty much any userid it is given, but CSF will only allow "real" userids to be authenticated) - ergo: "domain\userid" is the correct usage.

madhug

Hi Ghoti,
I checked the log file.
I got this error message:

Got back version info:
major num: 1, minor num 1, patch num 0, auxInfo: CSF Access Service Version
ODAccessSvcUserSession.authenticate getCSContextwith parms::
serviceName localservice, fullName dbserver\Administrator, appData iwodrole=od-admin, password, , locale en_US, appContext OpenDeployAdminServer, server DBSERVER, lifeTimeI 86400000

Returned from getCSContext()
Got back context:
locale: en_US, sessionString:: OpenDeployAdminServer, sessionString:: , server: DBSERVER
OpenDeploy server host: DBSERVER, RMI registry port: 9173
** Message: Connection refused to host: DBSERVER; nested exception is:

Any idea . I checked port 9173 is also opened.

Adam Stoller

As I am not having this problem, and don't recall having it in the past, and don't see too many other folks chiming in here - I'd suggest you contact Support.

If/when you get a resolution, post a follow-up on this thread.